Maintenance Renewals Regional Rep-chinese Speaking
3 days ago
The Software Support Sales Renewal Representative (SSR) is the primary point of contact for anything related to software maintenance renewals in their designated accounts territory. The SSR is an integral part of the Software Services organization focused on **_renewing_**_ _**_software_**_ maintenance contracts,_** up-selling and up-lifting maintenance plans for customers and maximizing total revenue for Software Services. The position requires multiple skill sets ranging from contract review, negotiation and proactive account planning to position upselling. The SSR must also have experience in closing business on time, cross-selling services, understand general accounting principles and ensuring that maintenance revenue is protected and maximized. Relationships must be established with partners, support sales manager, license sales, contract ops, sales ops, credit & collections and legal teams.
Key Responsibilities
- Achieve/exceed monthly, quarterly and annual quota targets
- Effectively manage pipeline and provide timely and accurate forecasts
- Work closely with Support Sales Manager to deliver on sales strategy
- Maintain up-to date knowledge of our services portfolio (for your allocated territory) to maximize sales potential
- Act as primary point of contact for distributors, partners, customers and internal sales teams regarding questions relating to renewal pricing, Software product migrations, policies, etc
- Maximize revenue by minimizing product cancellations for renewals
- Create, maintain and implement an up-sell plan for all assigned accounts to meet customer needs and maximize revenue
- Participate in the negotiation of terms and conditions as necessary for renewal agreements
- Participate in continual process improvements and recommend best practices for the team as applicable
- Interact as required with cross functional organizations on a worldwide basis such as Product Management, Technical Services, Legal, Finance and management to ensure Software Services objectives and goals are met
Establish effective working relationships with the entire Field Sales Organization with the goal of cross-selling portfolio offerings across Software Services to enhance customer satisfaction.
Education and Experience Required
- First level university degree with recommended focus in business or finance.
- Typically 2-4 years of experience.
Knowledge and Skills Required
- Strong communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
- Experience with contract management, sales and negotiation experience
- Some channel experience preferred
- Experience in business and contract negotiations within the IT industry including multi
- product sales
- Proven track record of quota achievement - ability to open conversations and close deals
- BA/BS degree or equivalent in education and work experience
- Ability to work independently
- Highly organized and detailed oriented
- Ability to work well with other internal organizations in a team environment
- “Can do” attitude who can aggressively pursue opportunities
- Strong written, verbal and interpersonal skills
- Be able to work effectively under tight deadlines in fast changing environments
LI-MC2
**Job**:
Sales
**Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status
-
Business Renewal Specialist
7 months ago
Kuala Lumpur, Malaysia Aspen Technology Full timeThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Operations Executive
4 months ago
Kuala Lumpur, Malaysia The Purest Group Full timeAssist in preparing and managing sales across our website and online marketplaces, including Shopify, Shopee, Lazada, Amazon, and TikTok Shop. - Support and facilitate livestream events on Shopee, TikTok, and Lazada, with flexible shift work as required. - Collaborate with platform partners to negotiate better product placements, increase visibility, and...
-
Renewal Sales Analyst
4 hours ago
Kuala Lumpur, Malaysia Hitachi Vantara Corporation Full time**The Company** Hitachi Vantara, a wholly owned subsidiary of Hitachi, Ltd., helps data-driven leaders use the value in their data to innovate intelligently and reach outcomes that matter for business and society - what we call a double bottom line. Only Hitachi Vantara combines 100+ years of experience in operational technology (OT) and 60+ years in IT to...
-
Beauty Consultant
7 months ago
Kuala Lumpur, Malaysia Rampai-Niaga Sdn Bhd (The Body Shop) Full timeTo develop and maintain good relations with customers. - To ensure that customer service is the top priority within the shop. - To work together as a team to achieve sales targets. - To ensure that all merchandising and housekeeping standards are followed and maintained at all times. - To do replenishment of stocks as and when necessary. - To minimize...
-
Chinese Speaking Application Support Specialist
7 months ago
Kuala Lumpur, Malaysia Recruiter4You Full timeRecruiter4You has been tasked by a startup within a reputable group to find a Chinese-speaking Application Support Specialist willing to relocate to Malta and join the team at their new office. The company offers an attractive salary, excellent benefits, and a relocation package inclusive of a relocation bonus! This is an exciting opportunity to be part of...
-
Affiliate Manager
7 months ago
Kuala Lumpur, Malaysia AMarkets Full time**AMarkets is a leading financial broker providing an extensive variety of electronically traded products for clients all over the world since 2007.** We're looking for active and motivated **Affiliate manager (Chinese speaking) for our Asian division in Kuala - Lumpur.** **Responsibilities**: - Searching for new IBs, mostly via cold outreach on social...
-
Customer Service
4 days ago
Kuala Lumpur, Malaysia GOIP 365 BIZ SDN BHD Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...
-
Manager, Mechanical
7 months ago
Kuala Lumpur, Malaysia Regional Utilities Sdn Bhd Full time**Job Summary**: Directs, coordinates and supervises all mechanical/electrical erection, maintenance and workshop activities in the plant and off-sites. Participating in the preparation of maintenance program, directing the implementation of the program, investigating modification and new project proposals, examining equipment performance, providing...
-
Analyst, Renewables
4 months ago
Kuala Lumpur, Malaysia Rystad Energy Full time**About Rystad Energy** Rystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy. By providing high-quality data and thought leadership, our international team empowers businesses, governments and organizations to make well-informed decisions. **The Role** The...
-
Freelance Recruiter
7 months ago
Kuala Lumpur, Malaysia REGENERATION RESOURCES Full time**English** We are searching for a talented and motivated Freelance Recruiter to join our growing team! In this fully remote, commission-based role, you will play a critical role in identifying and attracting top-tier Chinese speaking talent for our clients across various industries. **Responsibilities**: - Manage the interview process by scheduling...
-
Claims Operations Executive
7 months ago
Kuala Lumpur, Malaysia Marsh Full time**Claims Operations Executive - Chinese Literate (Fresh Graduate Opportunity)** **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to...
-
Claims Operations Specialist
19 hours ago
Kuala Lumpur, Malaysia Marsh Full time**Claims Operations Specialist (Chinese Literate)** **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to work on regional and global...
-
Manager, Relationship
7 months ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us - Location: Phnom Penh, Cambodia - Job Responsibilities: - Build profitable relationships with perspective customers from their portfolio to deepen and broaden our share of wallet - Market priority banking products as well as cross-sell other consumer banking products to new and...
-
Sales Manager Chief Rep Office
7 months ago
Kuala Lumpur, Malaysia Trinity Workforce Solution Sdn Bhd Full time**Sales Manager Cum Chief Rep Office (Flavor & Fragrance)** Preferably Female (Local Malaysian Only) Basic Salary Range: - 1,000 USD - 3,000 USD **MAIN DUTIES**: - Manage sales and business development for dealer market & direct food manufacturer - Maintain contact with all customers in the market area to ensure high levels of client satisfaction. -...
-
Executive, Customer Careline
7 months ago
Kuala Lumpur, Malaysia Mah Sing Group Berhad Full time**Responsibilities**: - Accurately register all enquiries/ complaints into Salesforce system. - Escalate enquiries/ complaints to respective person-in-charge in Central/ Northern and Southern region. - Follow up/ liaise with different departments to ensure the escalated cases are resolved. - Follow up with daily prospects/ customers in order to obtain their...
-
Manager, Relationship
7 months ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us Location: Phnom Penh, Cambodia Responsibilities; - Grow a strong deposit base & customer footing via acquisition & expansion of New to Bank sole proprietorship, partnership, corporation and other business-related customers; - Manage customer relationships to build a profitable...
-
Property Manager
5 days ago
Kuala Lumpur, Malaysia Oversea-chinese Banking Corporation Limited Full timeJob Description: - Managing all aspects of Property Management of Bank's owned and rented properties. - Manage multiple sites comprising of various type of properties ranging from high rise office tower buildings to low-rise stand-alone buildings, commercial and residential shop houses. - Oversee and manage all outsource contractors and vendors to achieve...
-
Acmd Kuching + Sibu
7 months ago
Kuala Lumpur, Malaysia Unilever Full time**Title**: ACMD Kuching + Sibu Location: Malaysia The Purpose of Role: Lead the Distributor's sales team to achieve the sales objective for the sales area as set in the Customer Marketing Plans and Customer Business plans through timely execution. Responsible for the achievement of Sales (NIV & STT), key Distributor Trade (DT) KPIs. **Team Structure**: -...
-
Accountant Chinese Speaking
7 months ago
Kuala Lumpur, Malaysia BID Operations Full timeAt BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...
-
Regional Sales Manager
7 months ago
Kuala Lumpur, Malaysia Talent Houz Full time**JOB RESPONSIBILITIES** - Develop and implement strategic sales plans to achieve company objectives within the designated region. - Build and maintain strong relationships with existing clients, understanding their needs and ensuring high levels of customer satisfaction. - Identify and pursue new business opportunities through proactive prospecting,...