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Business Development Associate

1 month ago

Kuala Lumpur, Malaysia lalamove Full time

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it
- Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

We are currently seeking a high-energy and charismatic Business Development Associate to join one of the fastest-growing intra-city delivery platforms in Asia. If you thrive under pressure and embody a spirit of excellence, this role is for you

**What you’ll do**:

- Lead Management: Manage leads through the sales pipeline, maintaining accurate records and updating CRM systems.
- Consultative Selling: Understand customer needs and offer appropriate solutions or products.
- Product Knowledge: Develop a deep understanding of the company's products and services to effectively communicate with potential leads.
- Sales effort: Deliver compelling sales presentations or demonstrations to potential clients through given leads..
- Relationship Building: Build and maintain strong relationships with clients to ensure customer satisfaction and foster repeat business.
- Market Research: Stay informed about industry trends, competitor activities, and market changes to adjust sales strategies accordingly.
- Reporting: Provide regular sales reports and updates to management on key performance metrics.

**What we seek**:

- ** Lead Management**: Manage leads through the sales pipeline, maintaining accurate records and updating CRM systems.
- ** Consultative Selling**: Understand customer needs and offer appropriate solutions or products.
- Product Knowledge: Develop a deep understanding of the company's products and services to effectively communicate with potential leads.
- ** Sales effort**: Deliver compelling sales presentations or demonstrations to potential clients through given leads..
- ** Relationship Building**: Build and maintain strong relationships with clients to ensure customer satisfaction and foster repeat business.
- ** Market Research**: Stay informed about industry trends, competitor activities, and market changes to adjust sales strategies accordingly.
- ** Reporting**: Provide regular sales reports and updates to management on key performance metrics.

**What we seek**:

- Exceptional written and verbal communication skills to accurately engage potential users (Fluency in Chinese)
- Charming personality to build and maintain professional relationships.
- Strong Virtual sales skills to effectively promote and secure clients for our services. Stay knowledgeable about our products and discuss available options.
- Can-do attitude and grit to seize new opportunities and make things happen.
- Knowledge and understanding of mobile and web technologies.
- Excellent presentation and negotiation skills (Proficiency in CRM programs is a plus).
- Proficiency in Microsoft Office PowerPoint and Excel or G-suite (Docs, Sheets, Slides)

**What you’ll need**:

- Minimum of 1 year experience in sales, business development, telesales, or any related field
- Diploma (or higher) in Business Administration, Marketing, or any related field is an added advantage but not mandatory.

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