Client Servicing Executive

7 months ago


Kuala Lumpur, Malaysia FirstWorks Group Sdn. Bhd. Full time

Manage all aspects of the client business providing superior customer service while maximizing business opportunities
- Be the primary liaison between client and creative team
- Mentor the brand executive to lead the designated client accounts
- Works within a team that consists of a copy writer, community manager and designers.
- Capable of managing the portfolios of a variety of our clients from various industries
- To take lead on the strategy discussion with clients and creative team
- To ensure the client’s brand marketing strategy is carried out in all the communication platforms
- Analyze and measure a set of KPIs that are structured to meet the client's needs based on an agreed strategy
- Proactively keep abreast of industry trends and share knowledge with team
- Manage multi-disciplinary team ensuring all team members are delegated work appropriate for their level and experience and that the team remains challenged and engaged

**Requirements**:

- At least 5-7 years of client servicing in the related advertising / digital industry
- Strong verbal and written communication skills
- Attention to detail and ownership
- Working knowledge in social media paid advertising campaigns will be an advantage
- Highly creative, team player, results-oriented, and has an ability to work in a fast-paced environment

**Salary**: RM3,500.00 - RM5,000.00 per month

Schedule:

- Day shift
- Holidays
- Monday to Friday



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