At Your Service Agent

4 days ago

Penang, Malaysia Marriott International, Inc Full time

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only.

**Job Number** 23204203

**Job Category** Rooms & Guest Services Operations

**Location** Penang Marriott Hotel, 55, Persiaran Gurney, Penang, Malaysia, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**HOTEL DESCRIPTION**

Perfectly positioned along Gurney Drive, a popular seafront promenade in George Town, Penang Marriott Hotel will be part of a 55-storey tower, featuring 220 rooms to enable guests to seamlessly transition between work and relaxation. A range of dining options, including a speciality restaurant, an all-day dining buffet restaurant, bar and lounge areas, will provide guests with a wide offering of local and international favorites. Guests will also be able to maintain their fitness routines while on the road, with a fully-equipped fitness center, along with an outdoor swimming pool, complete with a sun deck. This new hotel will also cater to business travelers’ every need, with a state-of-the-art business center and multi-purpose event spaces - including a 500sqm ballroom as well as 4 meeting rooms, perfect for hosting business meetings, functions and other special events. The hotel is projected to open in Q1, 2024.

***

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Guest Service Agent

    2 months ago

    Penang, Malaysia Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Guest Service Agent

    2 months ago

    Penang, Malaysia JEN Penang Georgetown by Shangri-La (Komtar hotel sdn.bhd) Full time

    The Guest Service Agent works at reception of the hotel and provides guest service, handles the flow of daily reservations, check-in and check-out of guests. GSA’s are meant to take care of all guest requests and ensure their satisfaction. They behave as one stop shop for the entire hotel and provide information to the guest. Should be able to adapt to...

  • Guest Service Agent

    2 days ago

    Penang, Malaysia JEN Penang Georgetown by Shangri-La (Komtar hotel sdn.bhd) Full time

    The Guest Service Agent works at reception of the hotel and provides guest service, handles the flow of daily reservations, check-in and check-out of guests. GSA’s are meant to take care of all guest requests and ensure their satisfaction. They behave as one stop shop for the entire hotel and provide information to the guest. Should be able to adapt to...

  • Global forwarding agent

    5 days ago

    Penang, Malaysia C.H. Robinson Full time

    We're C. H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you?Are you detail-oriented, service-savvy and a problem-solver?If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating the...

  • Cargo Services Officer

    7 days ago

    Penang, Malaysia Cathay Pacific Full time

    CSD - Cargo Services Delivery - Penang, Malaysia - Cathay Pacific - Application Deadline 14 May 2024 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s...

  • Cargo Services Officer

    5 days ago

    Penang, Malaysia Cathay Pacific Full time

    CSD - Cargo Services Delivery - Penang, Malaysia - Cathay Pacific - Application Deadline 18 Apr 2024 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s...

  • Quality Assurance

    6 days ago

    Penang, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Airport Services Duty Supervisor- Penang, Malaysia

    4 weeks ago

    Penang, Malaysia Qatar Airways Full time

    About the role We are recruiting for the role of Airport Services Duty Supervisor in Ground Services based in Penang, Malaysia. Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be...

  • Customer Service Assistant

    2 months ago

    Penang, Malaysia Azonic Automation & System Technology Sdn Bhd Full time

    **Responsibilities**: - Optimise customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records...

  • Customer Services Officer

    2 months ago

    Penang, Malaysia Singapore Airlines Limited Full time

    Providing professional customer services for airport check-in, arrival (including baggage-related matters), and departure (including overall responsibility for departure punctuality), as well as managing flights, handling passengers, and monitoring the collection of excess baggage and ticket sales. - Maintain high situational awareness and work closely with...

  • Guest Service Agent

    2 months ago

    Penang, Malaysia SALIENT GLORY CITY SDN BHD Full time

    Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. The St Giles Hotel Group provides inspired, independent hotels designed to meet the needs of business and leisure travelers who seek an...

  • Guest Service Agent

    14 hours ago

    Penang, Malaysia SALIENT GLORY CITY SDN BHD Full time

    Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. The St Giles Hotel Group provides inspired, independent hotels designed to meet the needs of business and leisure travelers who seek an...

  • Front Office-guest Service Agent

    2 months ago

    Penang, Malaysia HNG CAPITAL SDN BHD Full time

    Job summary Greeting guests and visitors with a positive, friendly and helpful attitude and deliver exceptional customer services. Assisting clients in finding their way around the Mansion. Assisting with a variety of administrative tasks including copying, faxing, taking notes and proposing travel plans with transportation. Answering phone calls in a...

  • Front Office-guest Service Agent

    14 hours ago

    Penang, Malaysia HNG CAPITAL SDN BHD Full time

    Job summary Greeting guests and visitors with a positive, friendly and helpful attitude and deliver exceptional customer services. Assisting clients in finding their way around the Mansion. Assisting with a variety of administrative tasks including copying, faxing, taking notes and proposing travel plans with transportation. Answering phone calls in a...

  • Front Office Agent

    4 days ago

    Penang, Malaysia Marriott International, Inc Full time

    **Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 23204193 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55, Persiaran Gurney, Penang, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...

  • Marketing Officer

    2 weeks ago

    Penang, Malaysia Tune Protect Group Full time

    **JOB DESCRIPTION**: - Monitor the performance of agents and direct business under my SBU. - To ensure agents and clients will comply with Bank Negara guidelines. Monitor the supply and control the issuance of the cover notes. - To arrange with the risk surveyor to conduct a pre-acceptance surveyor and another risk survey including loss minimization when...

  • Realtor Relationship Executive

    3 weeks ago

    Penang, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Penang- Description **Primary Objective**: - To support and grow the secondary mortgage market by managing the portfolio of Real Estate Agencies (REA). - To penetrate into the targeted REAs by signing up all active agents with the Bank. - To look into...

  • Pricing Agent

    3 weeks ago

    Penang, Malaysia Expeditors Full time

    **Company Description** As a Fortune 500 company, Expeditors employs more than 19,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the...

  • Insurance Advisor

    3 weeks ago

    Penang, Malaysia Brighter Future For All Full time

    **Qualifications & Responsibilities**: - Required languages - Bahasa Malaysia, English, Chinese - At least 1 year working experience in Related field - Must be willing to work in Penang or Northern region - Preferably Executives specializing in Sales - 3 Full time positions available **We are looking for individuals who possess any of the below traits &...

  • Executive, Northern Region

    3 weeks ago

    Penang, Malaysia Malaysia Airlines Full time

    **Reports To**: Station Manager **Role Purpose**: To provide personalized service to travel agents e.g. 80 agents and execute strategies to meet the targeted revenue. **Key Accountability**: - To sell products and promotions prepared by Revenue Management and monitor the sales of travel agents, by providing service and support related to FIT and groups...