Guest Service Agent

2 months ago


Penang, Malaysia JEN Penang Georgetown by Shangri-La (Komtar hotel sdn.bhd) Full time

The Guest Service Agent works at reception of the hotel and provides guest service, handles the flow of daily reservations, check-in and check-out of guests. GSA’s are meant to take care of all guest requests and ensure their satisfaction. They behave as one stop shop for the entire hotel and provide information to the guest. Should be able to adapt to different cultures and Possess Composed temperament Multi Skilled and Versatile
Activities of head offices, management and services
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


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