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Guest Service Agent
2 months ago
The Guest Service Agent works at reception of the hotel and provides guest service, handles the flow of daily reservations, check-in and check-out of guests. GSA’s are meant to take care of all guest requests and ensure their satisfaction. They behave as one stop shop for the entire hotel and provide information to the guest. Should be able to adapt to different cultures and Possess Composed temperament Multi Skilled and Versatile
Activities of head offices, management and services
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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Guest Service Agent
2 months ago
Penang, Malaysia Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
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Guest Service Agent
2 months ago
Penang, Malaysia SALIENT GLORY CITY SDN BHD Full timeHospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. The St Giles Hotel Group provides inspired, independent hotels designed to meet the needs of business and leisure travelers who seek an...
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Front Office-guest Service Agent
2 months ago
Penang, Malaysia HNG CAPITAL SDN BHD Full timeJob summary Greeting guests and visitors with a positive, friendly and helpful attitude and deliver exceptional customer services. Assisting clients in finding their way around the Mansion. Assisting with a variety of administrative tasks including copying, faxing, taking notes and proposing travel plans with transportation. Answering phone calls in a...
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Guest Service Assistant
2 weeks ago
Penang, Malaysia Shangri-La Hotels Full timeShangri-La Golden Sands, Penang Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle...
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At Your Service Agent
2 days ago
Penang, Malaysia Marriott International, Inc Full time**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 23204203 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55, Persiaran Gurney, Penang, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...
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Guest Service Officer
7 days ago
Penang, Malaysia Bienven (M) Sdn.Bhd Full timeHospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Strategically located in the heritage city center of Georgetown Penang, Citadines Connect Georgetown Penang a cosy hotel offers unique...
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Front Office Agent
2 days ago
Penang, Malaysia Marriott International, Inc Full time**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 23204193 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55, Persiaran Gurney, Penang, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...
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Guest Relations Coordinator
2 weeks ago
Penang, Malaysia Shangri-La Hotels Full timeShangri-La Golden Sands, Penang Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle...
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Global forwarding agent
3 days ago
Penang, Malaysia C.H. Robinson Full timeWe're C. H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you?Are you detail-oriented, service-savvy and a problem-solver?If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating the...
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Customer Service Officer
3 weeks ago
Penang, Malaysia Plaza Premium Lounge Malaysia Sdn Bhd Full time. DIPLOMA/ADVANCE DIPLOMA/HIGHER GRADUATE DIPLOMA/DVM/DKM LEVEL 4 AND LEVEL 5 Hotel management. Minimum 1year experience - To render warm welcome to all guests, and render assistance to guests, and promoting our services (if applicable). Greet and receive guests, collect payment and to bid farewell to guests/passengers at the front reception counter. - To...
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Quality Assurance
4 days ago
Penang, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
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Retail Crew Leader
5 days ago
Penang, Malaysia HPL Hotels and Resort Full timeMaking proficient sales transactions - using a point-of-sale system provided - Handle cash and other forms of payment - Maintain proper cash drawer balances and denominations - Demonstrate impeccable product knowledge - Determine guests’ needs by actively engaging them in 1-on1 conversations and informing guests of product features and benefits -...
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Customer Service Assistant
2 months ago
Penang, Malaysia Azonic Automation & System Technology Sdn Bhd Full time**Responsibilities**: - Optimise customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records...
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Customer Service Representative
1 week ago
Penang, Malaysia Teleperformance Malaysia Sdn Bhd Full time**Job Details - Job Title: Customer Service Representative - Cantonese Speaking - TP Code: JS-B001-oo - CSS-Cantonese - Location: GTower, 199 Jalan Tun Razak, Kuala Lumpur - Shift: 5 working days (rotational shift) **Job Highlights** - Join an International Company with a dynamic, youthful workplace. - Premium workspaces - On site Trainings & Career...
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Customer Services Officer
2 months ago
Penang, Malaysia Singapore Airlines Limited Full timeProviding professional customer services for airport check-in, arrival (including baggage-related matters), and departure (including overall responsibility for departure punctuality), as well as managing flights, handling passengers, and monitoring the collection of excess baggage and ticket sales. - Maintain high situational awareness and work closely with...
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Cargo Services Officer
5 days ago
Penang, Malaysia Cathay Pacific Full timeCSD - Cargo Services Delivery - Penang, Malaysia - Cathay Pacific - Application Deadline 14 May 2024 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s...
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Cargo Services Officer
3 days ago
Penang, Malaysia Cathay Pacific Full timeCSD - Cargo Services Delivery - Penang, Malaysia - Cathay Pacific - Application Deadline 18 Apr 2024 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s...
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Chief Concierge
2 months ago
Penang, Malaysia Marriott International, Inc Full time**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 23204176 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55, Persiaran Gurney, Penang, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...
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Chief Concierge
2 days ago
Penang, Malaysia Marriott International, Inc Full time**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 23204176 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55, Persiaran Gurney, Penang, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...
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Assistant Manager Guest Service
4 days ago
Penang, Malaysia Bienven (M) Sdn.Bhd Full timeManagement assistants perform varied types of jobs, usually under general supervision. They carry out administrative tasks and support managers to ensure the entire department functions smoothly. Strategically located in the heritage city center of Georgetown Penang, Citadines Connect Georgetown Penang a cosy hotel offers unique and exciting experiences to...