Guest Service Officer

The Guest Service Agent works at reception of the hotel and provides guest service, handles the flow of daily reservations, check-in and check-out of guests. GSA’s are meant to take care of all guest requests and ensure their satisfaction. They behave as one stop shop for the entire hotel and provide information to the guest. Should be able to adapt to...

The Guest Service Agent works at reception of the hotel and provides guest service, handles the flow of daily reservations, check-in and check-out of guests. GSA’s are meant to take care of all guest requests and ensure their satisfaction. They behave as one stop shop for the entire hotel and provide information to the guest. Should be able to adapt to...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

Job summary Greeting guests and visitors with a positive, friendly and helpful attitude and deliver exceptional customer services. Assisting clients in finding their way around the Mansion. Assisting with a variety of administrative tasks including copying, faxing, taking notes and proposing travel plans with transportation. Answering phone calls in a...

Shangri-La Golden Sands, Penang Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle...

Shangri-La Golden Sands, Penang Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. The St Giles Hotel Group provides inspired, independent hotels designed to meet the needs of business and leisure travelers who seek an...

. DIPLOMA/ADVANCE DIPLOMA/HIGHER GRADUATE DIPLOMA/DVM/DKM LEVEL 4 AND LEVEL 5 Hotel management. Minimum 1year experience - To render warm welcome to all guests, and render assistance to guests, and promoting our services (if applicable). Greet and receive guests, collect payment and to bid farewell to guests/passengers at the front reception counter. - To...

Basic Function Responsible for maintaining courteous and competent rooms operation and services to hotel guests. Responsible for the daily administrative work of the Front Office. Provide immediate reference to staff during the shift. Double check duty rosters for the Front Office sections and sign log book of various sections. Make every effort to ensure...

Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in lounges, front desk, reception & lobby area, through telephone and etc. You will: - welcome, greet, assist Guests’ or passer-by during arrival check-in, stay & departure check-out, i.e. delivery, pick up luggage, storage, showing...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

**Responsibilities**: - Supervising and guiding the front office team and coordinating the team's work schedules. - He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. - Comply with legal requirements in a lodging property. - Accurately process all cash and credit...

Job Responsibilities: - Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues - Check that all Front Office employees report to work punctually and are well groomed before each of their shift - Conduct daily briefings and ensure that all pertinent information...

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 23204193 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55, Persiaran Gurney, Penang, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 23204185 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55, Persiaran Gurney, Penang, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...

Job Responsibilities: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. Job Requirements: - Bachelor's Degree in...

CSD - Cargo Services Delivery - Penang, Malaysia - Cathay Pacific - Application Deadline 14 May 2024 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s...

CSD - Cargo Services Delivery - Penang, Malaysia - Cathay Pacific - Application Deadline 18 Apr 2024 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s...

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 23204203 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55, Persiaran Gurney, Penang, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...

Job Description:Axiata Group Berhad is seeking a Home-Based Client Service Officer to become part of our team in George Town, Penang, MY. As an Associate Level role, the perfect candidate should hold at least 3 years of experience in client service positions. We are seeking an individual who is resilient and dedicated to delivering exceptional customer...