Guest Service Assistant

As a Guest Services Manager at JEN by Shangri-La, you'll play a pivotal role in shaping the guest experience. With a passion for delivering exceptional service and a talent for leadership, you'll inspire your team to exceed expectations.Your key responsibilities will include:LEADING THE TEAM: Motivate and guide staff to achieve exceptional resultsCUSTOMER...

Company DescriptionJEN by Shangri-La is designed for today's highly-driven pacesetters who are eager to explore all that Asia has to offer. With roots across Asia's gateway cities, JEN reflects the dynamism that has established Asia as a force on the global stage. The brand champions the culture, conversations, and communities that are driving the region...

2 days ago Be among the first 25 applicantsDirect message the job poster from JEN by Shangri-LaFront Office Manager at JEN Penang Georgetown by Shangri-LaCompany DescriptionJEN by Shangri-La is designed for today's highly-driven pacesetters who are eager to explore all that Asia has to offer. With roots across Asia's gateway cities, JEN reflects the dynamism...

Job BriefWe are looking for an experienced Guest Services Manager to join our team at JEN Penang Georgetown. As a key member of our front office team, you will be responsible for delivering exceptional customer experiences and ensuring seamless guest interactions.Key Responsibilities• Lead a team of staff to provide excellent customer service• Manage...

Job OverviewWe are seeking a highly skilled Front Office Duty Manager to join our team at The Prestige Hotel Penang, a premium hospitality label in the heart of Georgetown.The successful candidate will be responsible for overseeing front office operations, ensuring customer satisfaction, managing office administration tasks, handling customer service...

Shangri-La Golden Sands, Penang Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle...

Shangri-La Golden Sands, Penang Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle...

Assistant Front Office Manager Job DescriptionThe Assistant Front Office Manager will oversee daily front office operations, including managing front desk staff, addressing guest inquiries and complaints, coordinating with other departments, and maintaining high standards of guest satisfaction.Your Key ResponsibilitiesLead the front desk team to deliver...

. DIPLOMA/ADVANCE DIPLOMA/HIGHER GRADUATE DIPLOMA/DVM/DKM LEVEL 4 AND LEVEL 5 Hotel management. Minimum 1year experience - To render warm welcome to all guests, and render assistance to guests, and promoting our services (if applicable). Greet and receive guests, collect payment and to bid farewell to guests/passengers at the front reception counter. - To...

Job DescriptionThis is a full-time on-site role for an Assistant Front Office Manager located in Georgetown. The successful candidate will have strong organizational skills and excellent communication abilities, ensuring a welcoming environment for all guests.Key ResponsibilitiesOversee daily front office operations, including managing front desk...

Company DescriptionThe Millen Penang, Autograph Collection, is a designer luxury hotel located at the Millionaires' Row. The hotel combines the grandeur of a bygone era with playful eccentricity, blending local essence and colonial-style luxury. Each space within the hotel exudes strong character and local charm, creating a unique Penang experience that...

Hospitality Services Coordinator Position SummaryWe are seeking a highly skilled and motivated individual to fill the role of a Hospitality Services Coordinator at The Millen Penang, Autograph Collection. In this position, you will play a vital role in ensuring seamless front office operations and delivering exceptional customer service to our guests.Your...

About the RoleAs an Assistant Front Office Manager at The Millen Penang, Autograph Collection, you will play a vital role in creating unforgettable experiences for our guests. You will oversee the daily operations of the front office, ensuring seamless check-ins, efficient reservations, and personalized services.Key AccountabilitiesDevelop and implement...

JEN by Shangri-La seeks an accomplished Guest Services Manager to lead our team. This is a fantastic opportunity to take charge of the guest experience and make a real impact.Your key responsibilities will include:Motivating and guiding staff to achieve exceptional resultsDeveloping and implementing strategies to drive customer satisfaction and...

About the RoleThis exciting opportunity as a Guest Services Manager at JEN Penang Georgetown offers the chance to work in a dynamic and fast-paced environment. You will be responsible for leading a team of staff to deliver exceptional customer experiences and ensure seamless guest interactions.Responsibilities• Supervise and train staff to meet high...

Lead Our Dining Establishment TeamTONG Restaurant Armenion Street Georgetown, Penang, Malaysia seeks a highly skilled restaurant operation manager to oversee our daily operations. As a member of our team, you will be responsible for ensuring the smooth operation of our restaurant, managing staff, and providing exceptional customer service.Key...

Diploma/Degree Hotel Management -Minimum years of experience 11 year Assist the Outlets Manager in supervising the outlets operations, coordinating staff and ensures an impeccable and smooth service to the guests, and acts as the deputy during the absence of the Outlets Manager. Must also assist in lounges (F&B) whenever needed. OTHER BENEFIT 1. TRANSPORT...

Assist to monitor and maintain the office environment to ensure it is clean, safe, and operationally efficient. Arrange for necessary repairs or servicing when required. Facilitate the smooth integration of new employees into the organization by providing them with the necessary guidance and orientation. Assist to Oversee the allocation and management of...

OverviewThe Millen Penang, Autograph Collection is a luxury hotel that combines the grandeur of a bygone era with playful eccentricity. As an Assistant Front Office Manager, you will be responsible for overseeing daily front office operations, ensuring efficient administration and exceptional customer service.ResponsibilitiesManage front desk staff to ensure...

**Responsibilities**: - Supervising and guiding the front office team and coordinating the team's work schedules. - He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. - Comply with legal requirements in a lodging property. - Accurately process all cash and credit...