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Front Office Operations Manager

2 weeks ago

Penang, Malaysia The Millen Penang, Autograph Collection Full time
Overview
The Millen Penang, Autograph Collection is a luxury hotel that combines the grandeur of a bygone era with playful eccentricity. As an Assistant Front Office Manager, you will be responsible for overseeing daily front office operations, ensuring efficient administration and exceptional customer service.

Responsibilities
  • Manage front desk staff to ensure seamless guest experiences.
  • Address guest inquiries and complaints in a professional manner.
  • Coordinate with other departments to maintain high standards of guest satisfaction.