Guest Relations Manager

Shangri-La Golden Sands, Penang Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle...

Company DescriptionJEN by Shangri-La is designed for today's highly-driven pacesetters who are eager to explore all that Asia has to offer. With roots across Asia's gateway cities, JEN reflects the dynamism that has established Asia as a force on the global stage. The brand champions the culture, conversations, and communities that are driving the region...

2 days ago Be among the first 25 applicantsDirect message the job poster from JEN by Shangri-LaFront Office Manager at JEN Penang Georgetown by Shangri-LaCompany DescriptionJEN by Shangri-La is designed for today's highly-driven pacesetters who are eager to explore all that Asia has to offer. With roots across Asia's gateway cities, JEN reflects the dynamism...

Job Summary• Responsible for thorough knowledge of the mall's services, amenities/facilities, store locations, and promotional activities.• Provide excellent customer service and support, including the administration of MBE Design Village's courier and shipping services.• Oversee daily mall operations, including conducting customer satisfaction surveys...

Company DescriptionThe Millen Penang, Autograph Collection, is a designer luxury hotel located at the Millionaires' Row. The hotel combines the grandeur of a bygone era with playful eccentricity, blending local essence and colonial-style luxury. Each space within the hotel exudes strong character and local charm, creating a unique Penang experience that...

**Responsibilities**: - Supervising and guiding the front office team and coordinating the team's work schedules. - He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. - Comply with legal requirements in a lodging property. - Accurately process all cash and credit...

OverviewThe Millen Penang, Autograph Collection is a luxury hotel that combines the grandeur of a bygone era with playful eccentricity. As an Assistant Front Office Manager, you will be responsible for overseeing daily front office operations, ensuring efficient administration and exceptional customer service.ResponsibilitiesManage front desk staff to ensure...

Shangri-La Rasa Sayang, Penang Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways. We are in search of energetic,...

About The RoleThis full-time on-site position for an Assistant Front Office Manager is located in Georgetown. As a key member of our front office team, you will be responsible for ensuring efficient administration and exceptional customer service. Your professional demeanor, excellent organizational skills, and commitment to creating a welcoming environment...

Revenue and Reservation, Assistant ManagerJoin ALV GROUP for a refreshing career experience in a youthful and dynamic environment. Since our establishment in 2017, we've cultivated a culture that values positivity, integrity, and a supportive camaraderie. At ALV, you'll find a friendly workplace where every team member is encouraged to excel and grow...

Hospitality Services Coordinator Position SummaryWe are seeking a highly skilled and motivated individual to fill the role of a Hospitality Services Coordinator at The Millen Penang, Autograph Collection. In this position, you will play a vital role in ensuring seamless front office operations and delivering exceptional customer service to our guests.Your...

In this role, you will be part of a dynamic team that delivers exceptional experiences to guests at The Prestige Hotel Penang. As a Front Office Duty Manager, your primary responsibility will be to oversee front office operations, ensuring seamless guest interactions and a high level of customer satisfaction.Key AccountabilitiesEnsure the smooth operation of...

Job DescriptionThe role of an Assistant Front Office Manager at The Millen Penang, Autograph Collection is to oversee daily front office operations. Key responsibilities include managing front desk staff, addressing guest inquiries and complaints, coordinating with other departments, and maintaining high standards of guest satisfaction.ResponsibilitiesManage...

About TONG RestaurantTONG Restaurant Armenion Street Georgetown, Penang, Malaysia is a leading dining establishment that offers exceptional dining experiences. We are committed to delivering high-quality food and service to our guests. As a restaurant operation manager, you will play a key role in ensuring the smooth operation of our restaurant.Job...

Are you passionate about delivering exceptional guest experiences? Do you have a talent for creating memorable moments? If so, we invite you to join our team as a Front Office Duty Manager at The Prestige Hotel Penang!Role DescriptionAs a key member of our front office team, you will be responsible for ensuring seamless guest interactions, providing...

**Malaysia*** **PARKROYAL Penang Resort*** **Spa & Fitness*** **Job Grade**: Full-time Located on the North western coast of Penang Island, along the famed Batu Ferringhi beach, PARKROYAL Penang Resort offers unparalleled experiences from exquisite gourmet dining, state-of-the-art facilities and a host of family-oriented activities where curated...

About UsAgensi Pekerjaan JobScoper Sdn. Bhd. is a leading recruitment agency that connects top talent with exciting job opportunities.The RoleWe are currently seeking a skilled Mandarin Customer Success Specialist to join our team in GeorgeTown, Penang. As a key member of our hospitality team, you will be responsible for providing exceptional customer...

We are seeking a dynamic and results-driven Events Sales Manager to join our team. The ideal candidate will be responsible for driving revenue through the sale of event spaces and services, including weddings, corporate meetings, social gatherings, and other special events. This role requires a strategic thinker with excellent communication skills, a passion...

The Ideal Candidate:We are looking for a dedicated and detail-oriented Service Advisor to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd. The successful candidate will possess excellent communication skills, a proactive attitude, and the ability to work well under pressure.Main Duties:Providing exceptional customer service and support to...

Events Sales Manager (Pre-Opening) at Holiday Inn & Suites Penang PraiIHG is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and...