Shipping & Logistic Coordinator Executive/assistant
8 months ago
**Responsibilities**:
- Handle and coordinate all procedures and documentation pertaining to import and export shipments, including liaising with freight forwarders, shipping lines, and customs.
- Optimise customer service experience, create engaged customers and facilitate organic growth.
- Take ownership of customers issues and follow problems through to resolution.
- Keep accurate records and document customer service actions and discussions.
- Maintain resources and utilize assets to achieve qualitative and quantitative targets.
- Maintain an orderly workflow according to priorities.
**Job Requirements**:
- Possess at least a SPM/O-level or higher qualification.
- Preferably with customer service experience in logistics services.
- Must be computer literate and possess good communication skills.
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