Technical Support Advisor English Speakers
2 weeks ago
**Position Summary**:
The Technical Support Advisor role is to handle incoming general inquiries and technical issues via
**Job Function**:
- Addressing and resolving inbound customer support inquiries
- Working with internal cross-functional partners to resolve customer inquiries
- Achieve & maintain target performance and on-time metrics
- Ensure each inquiry is 'resolved' form the customer's perspective
- Understand common customer pain-points and actively contribute to a knowledge base of resolution
- Identify opportunities to elevate best practice positioning and help center content creation
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Customer Support Advisor
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full timeCustomer Support Advisor | IT Tech | Sales + Digital Mktg - Japanese Speakers (Native/JLPT)This is a full-time on-site role for a Customer Support Advisor in several industries located in WP, Kuala Lumpur. The role involves day-to-day tasks related to customer support with a focus on Japanese language proficiency.QualificationsAble to work in...
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Chat Support
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Kuala Lumpur, Malaysia CIFOS Full timeUnderstand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including documented call flows, work processes, data entry requirements, and complaint management processes -...
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Technical Support
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Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full timeThis is Niharika from eTeam. We are hiring for below role Role : Customer Service (Vietnamese + English speaker) **Job Type**: Permanent Job Location: KL Sentral (Nearby LRT KL Sentral station) Working Hours: 9AM- 9PM (Monday - Sunday) / 5 Days in a week & Off Days is 2 Days (On Rotational) Salary - RM3800-4000 Nationality - Vietnamese - Relevant...
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Chat Support
3 weeks ago
Kuala Lumpur, Malaysia Career International FOS Search Full timeUnderstand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including documented call flows, work processes, data entry requirements, and complaint management processes -...
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Chat Support
3 weeks ago
Kuala Lumpur, Malaysia Career International FOS Search Full timeUnderstand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including documented call flows, work processes, data entry requirements, and complaint management processes -...
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Chat Support
2 weeks ago
Kuala Lumpur, Malaysia CIFOS Full timeUnderstand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including documented call flows, work processes, data entry requirements, and complaint management processes -...
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Technical Support Executive- Mandarin Speakers
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Kuala Lumpur, Malaysia MyGlit Full time**Role**:Associate/Sr. Associate -(Technical) **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Customer Service Technical Support Mandarin Cantonese- Handling Technical queries and objections...
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Sales Associate
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Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Sales Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Sales Cantonese Technical sales - **_Urgent hiring in KL!!! English and Cantonese speaker!!!_** Job title: Sales Associate (Hong Kong SMB) Headcount:...
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Service Desk Agent
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Helpdesk Technical Advisor
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Two95 International Inc. Full timeTwo95 International Inc. is a leading provider of technical support services, and we are currently seeking a Helpdesk Technical Advisor to join our team.This role involves providing exceptional technical support to our customers around the world, owning and tracking tickets within SLAs, identifying and resolving system issues, and taking calls and service...
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Senior Technical Advisor
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Kuala Lumpur, Kuala Lumpur, Malaysia First Point Group Full timeAs a Senior Technical Advisor, you will play a critical role in providing technical expertise and guidance to our clients across Southeast Asia.The successful candidate will have a strong background in data center infrastructure and technologies, excellent communication skills, and a deep understanding of the Southeast Asian market.This position requires...
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Technical Advisor
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Kuala Lumpur, Kuala Lumpur, Malaysia Snibe Full timeWe are looking for a highly skilled Technical Advisor to join our team!About the JobThis full-time position is responsible for analyzing existing and anticipated customer requirements and promoting consideration and purchase of company products and services. You will work closely with our customers to understand their needs and provide tailored...
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Customer Support-
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Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Call Center Customer Service Japanese language english Call Centre skills customer support Proficient in English Strong English Communication...
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Technical Support
3 weeks ago
Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full timeThis is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Technical Support - Mandarin Location - KL Sentral Type - Permanent Shift - 9am - 6pm Joining - 7th Aug Interview - Online interiew Minimum Diploma Holder major in **IT/Computer or Engineering** (Fresh Graduates or with...
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Technical Support Lead
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia CloudFlare Full timeWhy Work with UsWe provide equal employment opportunity for all people and place great value in both diversity and inclusiveness.Job DutiesServe as a trusted technical advisor, providing advanced support for enterprise customers using our Zero Trust platform.Troubleshoot and resolve complex technical issues related to identity, device security, and secure...
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Technical Support
2 weeks ago
Kuala Lumpur, Malaysia Rapsys Technologies Full timeJunior 1-3 in tech support role -Native/non native - Fluent in Korean: able to provide technical support to Korean partners with high proficiency on business writing - English Language: needed because the team and Google PM + Google Engineers we work with can only speak/write English -Troubleshooting Skills: Able to review and understand code written in...
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Chap Support
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Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia (We can accept native Japanese or Local Malaysian Japanese Speaker) **Salary**: With Exp: Total Package RM 8100 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 5 Min Requirements: - Degree - No CS experience - Diploma - 1 year CS...
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Technical Advisor
2 weeks ago
Kuala Lumpur, Malaysia Puratos Zrt. Full timeDo you have the appetite to Grow Your Magic? Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces, and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality. Founded in Belgium in 1919, Puratos is growing rapidly with over 10,000...
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it helpdesk support- cantonese speaker
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Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeGetronics Federal Territory of Kuala Lumpur, MalaysiaIT HELPDESK SUPPORT- CANTONESE SPEAKER1 day ago Be among the first 25 applicantsProvide general helpdesk support and installation support for hardware, software, mobile devices, and computers.Diagnose and troubleshoot technical issues including account set-up.Walk through with users to resolve their...
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Js2-chat Support
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Kuala Lumpur, Malaysia Career International Full time**DUTIES AND RESPONSIBILITIES**: Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including documented call flows, work processes, data entry requirements, and...