Technology Support

7 months ago


Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

**Responsibilities**:

- Manage and complete fiber installation with comply to SOP.
- Troubleshoot and perform service restoration for internet service and devices with stipulated SLA.
- Solving customer problems and complaints.
- Identify sales opportunities and upsell products.
- Meet performance target for NPS and sales value.
- Coordinating complex and multi-parties service delivery beyond fiber (WiFi solutioning, Smart Home)
- Attend periodic training to sharpen skills and knowledge related to fiber, smart devices and computing.

**Job Requirements**:

- Preferably at least 1 years of related working experience in fiber and computing & networking.
- Good communication skills in English, Malay, Chinese language.
- Willing to do sales.
- **Please do WhatsApp me for any inquiries with your updated CV at Lesha (+6016-6193319)**

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM2,500.00 - RM3,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How long do you need to serve your notice period?


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