Fhs Repair Specialist

2 weeks ago

Sepang, Malaysia Airbus Full time

**Scope**:
The Repair Specialist shall manage the repair tracking for the unserviceable parts sent out to suppliers' repair stations.

**Key responsibilities**:

- Management of open repair orders dispatched from various warehouses located worldwide to Suppliers based in Asia, Europe and USA
- In charge of a portfolio of Suppliers through daily follow-ups, regular conference calls, weekly reviews, and on site Suppliers visits
- Control that the Suppliers are able to return the units within the agreed timeframe; analyse reasons of delays if any, and propose process improvements where required
- Review and validate/challenge quotations received from the Suppliers, and ensure the contract terms are respected
- Review and validate/reject Standard Exchange, Advance Standard Exchange and Loan offers
- Manage quarantines on parts returned from shop when applicable, analyse and report recurrent issues
- Accurately update the data into the IT systems commonly used within FHS
- Provide precise information on the parts status and statistics of operational events to stakeholders, based on your Suppliers portfolio
- Prioritize AOG and Critical customer’s requests attributed to your Repair Orders
- Engage and coordinate with the other FHS functions whenever necessary
- Monitor and mentor the subcontractors supporting our daily administrative tasks
- Upkeep and live by Airbus Values, Leadership Model and Code of Conduct.

**Minimum Education**:
Diploma/Advanced/Higher/Graduate Diploma/Bachelor's Degree

**Minimum Experience**:
2 Years in Aviation Industry (Purchasing, Component Repair, Supplier Management or Customer Service)

**Other skills and qualifications**:

- Time management, well organized
- Able to work with autonomy
- Strong communication skills
- Team work, team spirit
- Solid negotiation skills
- Fluent in English (spoken and written)

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

**Company**:
Airbus Customer Services Sdn Bhd

**Employment Type**:
Agency / Temporary**Experience Level**:
Professional

**Job Family**:
Customer Account and Service Management

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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