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Business Administration Manager

5 months ago

Sepang, Malaysia APPING TECHNOLOGY SDN BHD Full time

**RESPONSIBILITIES**:
**1. **Act as company representative responsible for the consolidation, presentation and justification of Over and Above (O&A) dossiers to Customers:
**a. **Technically understand the root cause of the damage

**b. **Identify responsibility of the O&A Propose recommendation

**c. **Negotiate and settle the commercial value of O&A

**2. **Monitor all maintenance works performed are commercially administered in accordance with applicable terms and conditions. Identify gaps and drive resolution.

**3. **In coordination with the FHS procurement, negotiate the additional works charge on Time and Material basis by the suppliers

**4. **Under the accountability of the Customer Program Manager (CPM) be responsible, internally and towards the customer, for the recharge of O&A

**5. **To coordinate in-service issues related to O&A with other functions of the FHS Operational teams.

**6. **Be the main interface of the FHS Customer Program team for the assigned FHS customer, for the analysis & validation of O&A related to the FHS-C or FHS-TSP contract and for the identification of top items requiring support from Company Customer Services organisation.

**7. **Collect, capitalise and share the experience gathered in such negotiation

**8. **Provide ad-hoc support to FHS CPM

**REQUIREMENTS**:
**1. **3 - 5 years in aviation industry with in-depth knowledge of airline maintenance operations

**2. **Good understanding of technical documents (CMM, AMM, TFU, Technical Request, etc) and ability to extract relevant information from them.

**3. **Knowledge of component shop repair activities.

**4. **Core competencies in communication, customer relationship and negotiations

**5. **Excellent written and spoken English level

**6. **Adaptability to different cultural environments, proven diplomacy skills

**Job Types**: Full-time, Permanent

Pay: From RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Application Question(s):

- What is your expected salary?
- How long is your notice period?

**Experience**:

- aviation: 3 years (required)
- Airline Maintenance: 3 years (required)

**Language**:

- English (preferred)