Customer Support Specialist

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

**Job Title: Customer Support Specialist with Engineering Parts Procurement Experience** **Job Description**: **Responsibilities**: 1. Urgent Requests Management: - Handle incoming urgent requests from airlines for component delivery. - Ensure materials are properly delivered within contractual lead times by coordinating from the best location among our...

Scope of Position The TSM is accountable for the anticipation, management and delivery of global coherence of the technical solution, in accordance with Airbus and Regulatory procedures, project cost, quality and lead-time requirements. Key Responsibilities -On-site survey/assessment management and repair anticipation. -Survey, Assessment, Repair and...

Job Title: Customer Support Specialist with Engineering Parts Procurement ExperienceJob Description:Responsibilities:Urgent Requests Management: Handle incoming urgent requests from airlines for component delivery. Ensure materials are properly delivered within contractual lead times by coordinating from the best location among our inventory...

**Job Title: Customer Support Specialist with Engineering Parts Procurement Experience** **Job Description**: **Responsibilities**: 1. Urgent Requests Management: - Handle incoming urgent requests from airlines for component delivery. - Ensure materials are properly delivered within contractual lead times by coordinating from the best location among our...

Scope of Position The jobholder is responsible to perform A/C maintenance/modification/repair end to end project management for Asia -Pacific -based operators/lessors in order to improve customer proximity and maintain high service levels for Airbus customers. In addition, the job holder will support on-demand all queries on Asia-Pacific region This position...

Job Title: Customer Support Specialist with Engineering Parts Procurement ExperienceJob Description:Responsibilities:Urgent Requests Management: Handle incoming urgent requests from airlines for component delivery. Ensure materials are properly delivered within contractual lead times by coordinating from the best location among our inventory...

**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

1. Obtain and provide up-to-date shipment statuses for in-transit shipments for all legs to all stakeholders, ensuring high levels of reactivity and accuracy. 2. Detect and resolve transport discrepancies in a timely manner, including decision making based on urgencies and cost impact, and escalation when necessary. 3. Challenge the transport service...

You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

1. Obtain and provide up-to-date shipment statuses for in-transit shipments for all legs to all stakeholders, ensuring high levels of reactivity and accuracy.Detect and resolve transport discrepancies in a timely manner, including decision making based on urgencies and cost impact, and escalation when necessary.Challenge the transport service providers to...

Manages one or several of the following activities: **Manage the transport activities**: - Ensure transport management performance, & improvement control. - Implement and control KPIs (performance, cost, quality, environment). - Drive issue solving with a quick & simple alert/escalation process. - Propose and drive local, not disruptive and short term...

The CSO Team Manager is responsible for supervising FHS CSO operations and the team's performance. This includes managing all types of orders, none AOG or Critical, including back orders management and communication to customers and internal stakeholders. Key Responsibilities: 1- Manage the CSO team and support the output and its good performance 2 -...

**Scope**: The Repair Specialist shall manage the repair tracking for the unserviceable parts sent out to suppliers' repair stations. **Key responsibilities**: - Management of open repair orders dispatched from various warehouses located worldwide to Suppliers based in Asia, Europe and USA - In charge of a portfolio of Suppliers through daily follow-ups,...

**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

Manages one or several of the following activities:Manage the transport activities: Ensure transport management performance, & improvement control. Implement and control KPIs (performance, cost, quality, environment). Drive issue solving with a quick & simple alert/escalation process. Propose and drive local, not disruptive and short term Improvement...

Responsibilities: - Handle bookings, inquiries and complaint on Airfreight shipment consignment - Responsible for the proper and smooth handling of individually assigned customer’s shipment. - Ensure correct data key in and documentation - To notify and pre-alert the shipment arrangement Requirement: - Diploma holder in any disciplines - Minimum 1 year...

The CSO Team Manager is responsible for supervising FHS CSO operations and the team's performance. This includes managing all types of orders, none AOG or Critical, including back orders management and communication to customers and internal stakeholders.Key Responsibilities:1- Manage the CSO team and support the output and its good performance Support the...

**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

**About CAE** At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and...