Customer Service Specialist

**Job Title: Customer Support Specialist with Engineering Parts Procurement Experience** **Job Description**: **Responsibilities**: 1. Urgent Requests Management: - Handle incoming urgent requests from airlines for component delivery. - Ensure materials are properly delivered within contractual lead times by coordinating from the best location among our...

**Requirements** To manage customer order on daily basis within KPI target, act as a liaison, provide information related to customer order and resolve any emerging problems that our customer might face with accuracy and efficiency. To build sustainable relationships and trust with customer through open and interactive communication **Responsibility** 1...

**Requirements** To manage customer order on daily basis within KPI target, act as a liaison, provide information related to customer order and resolve any emerging problems that our customer might face with accuracy and efficiency. To build sustainable relationships and trust with customer through open and interactive communication **Responsibility** 1...

**Responsibilities**: - Greet and assist customers in a warm and welcoming manner. - Provide information about spa services, packages, and promotions. - Schedule appointments and manage booking systems efficiently. - Handle inquiries, complaints, and feedback from customers promptly and professionally. - Assist customers in selecting appropriate products...

Responsibilities: - Handle bookings, inquiries and complaint on Airfreight shipment consignment - Responsible for the proper and smooth handling of individually assigned customer’s shipment. - Ensure correct data key in and documentation - To notify and pre-alert the shipment arrangement Requirement: - Diploma holder in any disciplines - Minimum 1 year...

Scope of Position The TSM is accountable for the anticipation, management and delivery of global coherence of the technical solution, in accordance with Airbus and Regulatory procedures, project cost, quality and lead-time requirements. Key Responsibilities -On-site survey/assessment management and repair anticipation. -Survey, Assessment, Repair and...

For Malaysian Only Contract start: Expected start date : 2 May 2024 to 31 December 2024 Contract status will advise later. Fluent in English, Bahasa Malaysia.3rd language Mandarin, Arabic & Tamil will be an advantage. Basic salary: RM1800 Allowance: RM450 - (COLA RM250, Shift RM150, Performance & Attendance allowance RM50) Overtime (if...

**About CAE** At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and...

Scope of Position The jobholder is responsible to perform A/C maintenance/modification/repair end to end project management for Asia -Pacific -based operators/lessors in order to improve customer proximity and maintain high service levels for Airbus customers. In addition, the job holder will support on-demand all queries on Asia-Pacific region This position...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

Job Title : Customer Experience Represntative Reports to : Customer Experience Manager Based at : Sepang Job purpose : Customer Experience Representative The Customer Experience Representative will be responsible for to deliver a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the CAE Kuala Lumpur...

1. Obtain and provide up-to-date shipment statuses for in-transit shipments for all legs to all stakeholders, ensuring high levels of reactivity and accuracy. 2. Detect and resolve transport discrepancies in a timely manner, including decision making based on urgencies and cost impact, and escalation when necessary. 3. Challenge the transport service...

**About the Company**: Founded in 1948, Sonovision is a leading engineering and technical services provider, headquartered in Aix en Provence, France. Today, Sonovision has more than 1,300 employees in 25 locations in eight countries across Europe, North America and Asia, with a turnover of €100 million. Sonovision is part of Ortec Group, a global...

Manages one or several of the following activities: **Manage the transport activities**: - Ensure transport management performance, & improvement control. - Implement and control KPIs (performance, cost, quality, environment). - Drive issue solving with a quick & simple alert/escalation process. - Propose and drive local, not disruptive and short term...

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas. - Actively promote spa packages and...

As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to customers through various communication channels. As Customer Service...

As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to customers through various communication channels. As Customer Service...

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas - Handle customer complaints, provide...

We have an immediate vacancy as Repair Specialist (6 Months Contract) to be based with our multinational (MNC) client specializing in the Aviation industry. Please note that you will be based in their office in Sepang. Scope of Position: Manage the repair tracking for the unserviceable parts sent out to suppliers repair stations. Key...

We have an immediate vacancy as Repair Specialist (6 Months Contract) to be based with our multinational (MNC) client specializing in the Aviation industry. Please note that you will be based in their office in Sepang. Scope of Position: Manage the repair tracking for the unserviceable parts sent out to suppliers repair stations. Key...