Customer Service

3 weeks ago


Sepang, Malaysia KLIA Full time

**Responsibilities**:

- Greet and assist customers in a warm and welcoming manner.
- Provide information about spa services, packages, and promotions.
- Schedule appointments and manage booking systems efficiently.
- Handle inquiries, complaints, and feedback from customers promptly and professionally.
- Assist customers in selecting appropriate products based on their needs and preferences.
- Actively promote spa packages and upsell services to enhance customer experience.
- Maintain cleanliness and organization of the reception and retail areas.
- Process transactions accurately and handle cash and card payments securely.
- Collaborate with the spa team to ensure smooth operations and exceptional customer satisfaction.

**Requirements**:

- Previous experience in customer service or sales roles preferred.
- Excellent communication and interpersonal skills.
- Positive attitude and willingness to learn.
- Knowledge of spa services and products is a plus.

**Job Types**: Full-time, Permanent

Pay: From RM2,200.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Early shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Tips

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)



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