Demand Performance Management

5 months ago

Kuala Lumpur, Malaysia Shopee Full time

DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

**About the Team**:

- The Budgeting and Planning team is a strategic unit looking into analyzing merchant performance in the ShopeeFood business and providing recommendations to tap into opportunities that may arise from the studies. As a member of the team, you are required to have a strong affinity for data, and project management and the ability to work independently to generate meaningful insights and actionable strategies in ShopeeFood.- Analyze short to medium-term issues impacting demand growth in the food delivery business. This includes customer segmentation, conversion funnel optimization, churn analysis, market scans and experimentation
- Design efficient promo structures and other initiatives to drive demand growth in the food delivery business and work with cross-functional teams to execute
- Forecast spend on promos, incentives and other key initiatives for weekly, monthly and quarterly planning cycles
- Drive innovation via a continuous iteration of segmentation methods, identification of high potential opportunities to A/B test, collaboration with the Product team for improvement opportunities
- Forecast growth and unit economics support budgeting cycles
- Build presentation to influence senior stakeholders and enable data-driven decision making

**Requirements**:

- A minimum of 3 years of work experience in Demand Performance Management, e-commerce or Management Consulting is a plus
- Strong logical thinking, problem-solving and stakeholder management abilities.
- Structured, able to plan end-to-end execution of initiatives, and see through the implementation of the initiative
- Strong affinity to data, solid analytical abilities and critical thinking skills
- Strong business acumen and ability to generate insights independently
- Strong problem-solving skills, ability to draw insights from complex data and design practical and scalable solutions
- Able to deliver quality work under tight deadlines
- Driven and comfortable with a dynamic environment
- High Proficiency in Excel and PowerPoint
- Excellent verbal and written communication skills
- Strong people and stakeholder management skills

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