[ecommerce] Key Account Administrator

3 days ago

Shah Alam, Malaysia Sinma Digital Sdn Bhd Full time

We are looking for a proactive and highly ambitious Key Accounts Administrator who will contribute to the e-commerce acceleration of our brands and e-commerce stores. Reporting to the Senior Category Manager, you will be responsible for assisting with daily tasks with regards to our client’s accounts, planning and executing for sales growth, and building and maintaining strong relationships internally and externally. You will be responsible to ensure smooth daily operations for all key client accounts, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed.

**Roles and Responsibilities**
- General E-commerce key account management including listing, pricing, inventory, marketing etc.
- Liaising and communicating between stakeholders and different departments within the Company.
- Managing customers’ enquiries, solving inventory issues for orders.
- Generating sales and other monthly and bi-weekly reports.
- Meeting all client needs and deliverables according to proposed timelines
- Basic data analytics
- Planning and Presenting reports on account progress
- Executing daily orders for specific accounts for the fashion category
- Assisting manager and executive team members in daily operational issues
- Handling clients ad-hoc project

**Desired Skills and Experience**
- Able to multitask, prioritize, and manage time efficiently
- Goal-oriented, organized team player while being a self-motivated person
- Faster learner and self-starter with a creative and proactive mindset
- Great Microsoft Office skills, basic Canva/Photoshop knowledge will be advantageous
- Good command in Malay, English and Mandarin (advantage)
- Strong sense of responsibility and ownership
- Able to work in fast paced industry
- Good attendance records
- Great interpersonal skills
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person

**Preferred Qualification and Remuneration**
- Minimum Diploma in marketing, business administration, sales, or relevant field preferred
- Preferably 2-3 years’ experience in sales, marketing, business development, or similar fields of work. However, fresh graduates with a high desire to succeed and strong work ethics are encouraged to apply.

**Salary**: From RM2,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How much is your current draw salary?
- How much is your expected salary?
- How long is your notice period?

**Experience**:

- Data analysis skills: 1 year (required)

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