Customer Service Documentations

Responsibilities: - Provide accurate and timely information to customers regarding products, services, and company policies - Manage customer accounts and maintain accurate customer records in the company's database - Process customer orders, returns, and exchanges - Coordinate with other departments to ensure timely delivery of products and services -...

The OfferOpportunity within a company with a solid track record of performanceLeadership RoleFlexible working optionsThe JobYour responsibilities will include:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through...

Work experience: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct advantage Required...

**Responsibilities**: - Provide high standard of accuracy with bookings to our customers. - Revert to customers with information which relate to their booking request and action accordingly with the required documentation. - Update and maintain Vessel/voyage profile and sailing schedule. - Verify and process roll over shipments. - Follow-up / liaison with...

The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsThe JobYour responsibilities will include:Handling all inbound calls and live chat pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.To exceed customers' expectations in...

The OfferLeadership RoleOpportunity to make a positive impactAttractive Salary & BenefitsThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and...

Responsibilities: Order handling in ERP (M3) system with correct prices. Delivery within the requested date. Issue & submit quotation in accordance with the info from BDM / Distributor. Reply on due time on email enquiries. Complaint handling. Receive & process returns & repairs in accordance with the applicable procedure and in cooperation with relevant...

Responsibilities: Order handling in ERP (M3) system with correct prices. Delivery within the requested date. Issue & submit quotation in accordance with the info from BDM / Distributor. Reply on due time on email enquiries. Complaint handling. Receive & process returns & repairs in accordance with the applicable procedure and in cooperation with relevant...

Role - Customer Service Freshers Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Mandarin / Cantonese (basic, any races) Allowance - Language Allowance Qualification: Freshers/ upto 1-2 year experience in customer support is preferred Shift: Rotational shift **Salary**: RM1,000.00 - RM5,000.00 per month Application...

**Responsibilities**: - Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. - Organize workflow to meet the time...

GRATITUDE INDIA”, Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients. This Is In Stark Contrast To The Left Wing Ideology Of All Consultancies Who Boast About Their Relationship With The Clients And They Believe Their Success Is Only And Only Because Of Their...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- products - Inbound & Outbound Calls 1. Liaise with Business Unit on status of service request - 2. Filter calls that do not need...

**Role**:Customer Service Executive -Chat **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service - **Job Details** - Company: Top BPO in Malaysia - Title : Customer Support Specialist (MOS) -Bahasa Indonesian + English...

The Service Technician is responsible for carrying out maintenance, repair and testing of trucks. The jobholder also supports commissioning and at the customers’ premises. **Tasks**: - Maintenance, repairs and legal inspection of electrically operated, trucks. According to valid directives, safety regulations and manufacturing specifications -...

Shape your Career with Citi Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life. We’re currently looking for a high caliber professional to join our team as Officer, Customer Service Analyst 1 - C09 - Hybrid (Internal...

JOB DESCRIPTION Provide technical assistance on equipment start-ups, installation and repair of compressed air systems, including “hands-on” work to assure equipment operates to customer’s requirements. Daily travel to customer sites, occasional overtime, and sporadic on-call emergency service is required to meet customers’ needs. Document service...

**The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.** **You are expected to be a team player, capable of representing information on behalf of our clients.** **Education...

The role is with an Semiconductor Equipment Manufacturing company. Location - Penang, Malaysia Candidate Profile:Degree or Higher Diploma in Mechanical Engineering2-3 years of experience in servicing Semiconductor automated equipment ( Sorter, inspection, and laser marking). Laser (Coherent-Rofin) experience preferredShould be proficient in using...

FMR Agency is looking for an experienced and innovative Customer Success Specialist (CSS).The RoleYour responsibilities will include:Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting bothReview the customer journey, determine how it’s supported,...