Admin (Customer Service)

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

Customer Service Representative - Admin **Grade**: Experienced **Department**: Admin **Descriptions**: Handling administrative functions for the department Under general supervision, receives and routes in-coming calls and greets visitors at KPMG Corporate Floor and direct the guest to designated meeting rooms and serving beverages. Provides general...

**Job Description for GDEX COOL Customer Service & Admin**: 1. **To report to GDEX COOL Operation Manager.** 2. To ensure and monitor overall business and operations of GDEX COOL are delivered to customers based on the Ops team. 3. To ensure pick-up, sorting and delivery operation for COOL consistently smooth and prepare monthly, weekly and daily reports...

Admin Lot 6-002,Endah Parade, No.1 Jalan 1/149E, Seri Petaling,57000,Kuala Lumpur Responsibilities. Greet and Serve incoming customer Perform various data entry Ensure the accuracy of the data entry Maintains data entry requirements by following data program techniques and procedures. Maintaining internal databases Perform various aspect of inventory...

Admin Lot 6-002,Endah Parade, No.1 Jalan 1/149E, Seri Petaling,57000,Kuala Lumpur Responsibilities. Greet and Serve incoming customer Perform various data entry Ensure the accuracy of the data entry Maintains data entry requirements by following data program techniques and procedures. Maintaining internal databases Perform various aspect of inventory...

**Customer Service Representative** **Samsung Authorized Service Center, Sunway Pyramid, Petaling Jaya.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and...

**Customer Service Representative** **Samsung Authorized Service Center, Sunway Pyramid, Petaling Jaya.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and...

**Requirements**: - College Certificate/Diploma/Degree preferred but those with lower education level but with relevant experience are welcome to apply. - Malaysian - English & Malay Speaking - Relevant experience will be an advantage but is not compulsory. Training will be provided. **Responsibilities**: - General management work relating to sales,...

Attend to the customers’ enquiries by providing the correct information regarding product and service offerings. - To sell services to the customers & convince the customers to secure the sale accordingly. - Remind and confirm customers’ appointment(s). - Proactively persuade customers to reconsider appointment cancellations. - Proactively inform...

**Customer Service Representative** **Samsung Authorized Service Center, Sunway Pyramid, Petaling Jaya.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and...

**Customer Service & Admin Officer** **Location**: Kelana Jaya, Petaling Jaya **Overview**: **Primary Responsibilities**: - Monitor and respond promptly to social media postings. - Maintain and update daily sales reports and monthly sales forecasts. - Handle order processing, including following up on quotations and updating order statuses. - Present and...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**Samsung Authorized Service Center** (One Service Republic Sdn Bhd) Sri Petaling, KL RESPONSIBILITY: - Greet and Serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal databases - Perform various aspect of...

ACE MOTION AUTO SDN BHD We are Hiring Customer Service/Admin! **Requirements**: SPM or Bachler Have 1 year experience or fresh graduate (Company Training Available) Prefer Female Good Communications Skills Computer Skills Attend incoming Calls & Messages Able to do other tasks like posting on social media, etc. Good presentation of products Able to...

**About Our Client** Our client is a Service Solutions Provider (SSP) specialising in tailoring effective solutions for service-centric organisations to enhance their profitability, productivity, efficiency and control. They are dedicated to Empowering Solutions Through Services to help their clients to achieve their strategic business objectives. They...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

1. Handling all inbound/outbound calls pertaining to customers enquiries, complaints, Comments, feedbacks and other raising issues related to product and services. 2. Processing and follow up on appointments. 3. Researching required information using available resources. 4. Completing call notes and call reports as necessary and updating them in the CRM. 5....

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align with company goals and...