Workplace Experience Assistant Manager

6 months ago

Kuala Lumpur, Malaysia Reckitt Full time

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

**Facilities**:
Our Workplace and Facilities Management team plays a pivotal role in creating and delivering a positive and successful employee experience across our real estate portfolio. We're proud of how our sustainability efforts minimise energy consumption, reduce waste and promote ecofriendly practices, all while orchestrating best-in-class facilities for our people.

We're here to create inspiring spaces that our people want to be in, providing a conducive, inclusive and productive work environment, always thinking about workflow efficiency, employee comfort and collaboration.

Our team optimises the use of physical spaces, ensuring that we align with organisational goals. This can include defining and evolving our workplace strategy, managing office layouts, seating arrangements, meeting rooms and the associated services required to ensure the successful day-to-day operation of our facilities - including the physical assets such as furniture, equipment, and infrastructure.

**About the role**:
You will be responsible to ensure that the office-logístical needs of the employees and the company are met for employees to productively do their work. You will also be responsible to ensure safe & pleasant work environment for Reckitt’s employees by taking care of Wellbeing & Safety.

**Your responsibilities**:

- In summary, you'll be responsible for the following:

- **- Office Services**
- Vendor Management: Coordinate with vendors, contractors, and suppliers for facility-related services and supplies. Acts as the liaison between the company and the landlord for the company’s property, maintenance, security and safety needs. Evaluate vendor performance and negotiate contracts for facility-related services.
- Project Management: Responsible for HO & Sales office facilities. Coordinate the office renovations/ moves/ expansions/ relocations while ensuring mínimal disruption to business operations. Responsible for all Planned Preventative Maintenances and Corrective Maintenances.
- Manage office building related on boarding activities in co-ordination with TA Manager & HR Business Partner (eg: office pass, on boarding to Reckitt facilities related procedures & training).

**- Office Administration & Budget Management**
- Office Admin: Supervise and manage office administrative tasks, such as office supplies procurement, mail handling, and front desk operations. Ensure the availability of necessary office equipment and resources for smooth daily operations.
- Ensures that mails and couriers are collected in a timely and efficient manner and where needed routed to appropriate stakeholder.
- Budget Management: Develop and manage the budget for general affairs and facility operations. Monitor expenses, negotiate contracts, and identify cost-saving opportunities.
- Ensure the arrangement of petrol cards & responsible to manage season car parking for employees.

**- Wellness**
- Wellness champion for the local market, organizing & coordinating employee wellness programs, both event-based & recurring program. (i.e. Yoga, Futsal, Badminton, etc.)
- Implementing Employee Assistance Program (EAP) in collaboration with EAP service provider
- As Health & Safety Lead, ensuring that the workplace meets the Health and Safety standards, closely liaise with building management on the health & safety activities.

**The experience we're looking for**:

- Bachelor’s degree in any relevant field (degree in Facility Management and/or Health & Safety Management would be preferred)
- Minimum 5 years relevant working experience in office service, building management, facility management.
- Good interpersonal skills as the role requires a lot of coordination internally and externally. Can influence.
- Flexibility in thinking and pragmatic problem-solving skills
- Strong ability to review and identify issues and opportunities in business.
- Strong team player & good in collaboration with stakeholders
- Self-starter.
- Ability to work under pressure and tough deadlines.
- Good command of spoken and written English

**The skills for success**:
Technical skills, Organizational skills, Communication and influencing skills, Attention to detail, Decision-making skills, Analytical and problem-solving skills, Health and safety awareness, Leadership skills, Customer service skills, Financial management skills.

**What we offer**:
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the well

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