Customer Support Executive

6 months ago


Petaling Jaya, Malaysia HCDC SOLUTIONS SDN BHD Full time

Business: Marketer and distributor of petrochemicals, solvents, industrial chemicals and specialty products

Job Requirements:

- Minimum Diploma/Advanced/Higher/Graduate Diploma, preferably in Chemistry or equivalent.
- Computer literate in Microsoft Windows, Power Point, and SAP.
- Proficient in both written and spoken English, Bahasa Malaysia and **Mandarin**.
- Aggressive, professional, initiative with good interpersonal skills.
- Must be self motivated, proactive, mature and able to work independently.
- Strong working commitment.

**Job Description**:

- Attend to customers’ POs, issuing of Sales Orders, Delivery Orders, and Billing.
- Monitoring of stock level, update stock level for sales team and issuing of RFQ.
- Maintain good relationship with customers and transporters, and constant liaison with sales team.
- Ensure smooth delivery to customers.
- Constant communication with warehouse and sales team on drumming and delivery schedules.

Pay: RM4,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you have a Degree in Chemistry or other science-related fields?

**Language**:

- Mandarin (required)



  • Petaling Jaya, Malaysia Career Channel Executive Search Full time

    The Customer Support Manager is customer focused, technology savvy and forms part of our Global Customer Support team. The role requires strong communication skills, experience in providing customer support and strong technical skills, having aptitude to troubleshoot issues, identify workarounds and solutions, as well as juggle several tasks at a time. The...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Job Responsibility**: - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Alpha Alliance Sdn Bhd Full time

    Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. - Working/Communicating with Tech...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Nixan Mega (M) Sdn Bhd Full time

    **Job Responsibility** - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...


  • Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full time

    **Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

  • Customer Support

    6 months ago


    Petaling Jaya, Malaysia MyValiant Full time

    **The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...


  • Petaling Jaya, Malaysia Smartrend Recruitment & Consultancy Full time

    **Job Responsibility**: - **Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time)**: - Guiding customers with Application functionalities - Technical Skills (SQL skills) to achieve zero repeat request. - **Assisting the Project Team with resolving certain technical functions in a timely manner.**: -...


  • Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia Sdn. Bhd. Full time

    **RESPONSIBILITIES AND TASKS** - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets...


  • Petaling Jaya, Malaysia Aisling Consulting Sdn Bhd Full time

    Responsibilities: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising related to the company's products. - Create & handling all tickets pertaining to customer cases & follows up closely until case resolved. - Working closely with Sales & Level 2 support team members for client contracts...


  • Petaling Jaya, Malaysia Rymnet Solution Sdn Bhd Full time

    **Job Purpose**: 1. Solving Customer’s technical issues in a timely manner and according to SLA. 2. Attending to change request by customers (Reports/Customization) 3. Positive customer experience (Increase customer satisfaction) 4. Reducing complaints by customers (achieve zero repeat complaints) 5. Documentation for user guide on HRMS modules. 6....


  • Petaling Jaya, Malaysia Spider Asia Sdb Bhd Full time

    Spider Asia Sdn Bhd is a Mobile App Development company location in Petaling Jaya. We are looking for interns who are willing to work as client support executives. - Client Communications - Client Management - Talking to them at regular intervals to get their inputs and feedbacks. - Collecting data from the customers. - Verifying and quality control before...

  • Admin Executive

    6 months ago


    Petaling Jaya, Malaysia Konica Minolta Business Solutions Full time

    At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools. Job Responsibility: - Respond promptly to customer inquiries -...


  • Petaling Jaya, Malaysia Food Market Hub Full time

    Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...


  • Hang Tuah Jaya, Malaysia Agile Matrix Solutions Sdn Bhd Full time

    **Job Description**: The Client Support Executive will provide immediate support to traders, back office personnel, support staff, and IT teams to ensure the highest level of customer satisfaction and smooth trading operations. This role requires a motivated team player who can understand instructions, efficiently rectify and solve problems, and work...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**VERY URGENT!**_ 1) Providing administrative support to Client Services Department. 2) Prepare and compile all tender supporting documents before deadline. 3) Prepare marketing presentation materials, quotations and proposals. 4) Prepare quotations, proposals and contract agreement accordingly. 5) To screen all incoming call and qualify for enquiries,...

  • Customer Support

    7 months ago


    Petaling Jaya, Malaysia TribeHired.com Full time

    Job Responsibilities - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...


  • Petaling Jaya, Malaysia Prisma Khas Sdn Bhd Full time

    Job Title: Technical Support Executive. We are looking for a Technical Support Executive (On-Site) to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers with issues regarding our products. Ultimately, you will be a person our customers trust. They will rely on you to provide timely...

  • Sales Executive

    6 months ago


    Petaling Jaya, Malaysia Pure Support Sdn Bhd Full time

    **Responsibilities**: - Sales & promotion of foodservice selling equipment to dealers, hotels & restaurant chains. - Introduce and promote new brands to existing dealers. - Identify and pursue new chain customers : restaurants, c-stores & supermarket. - International travels to visit the key accounts & work trade shows. - Prepare & submite weekly reports...


  • Petaling Jaya, Malaysia Agensi Pekerjaan 3S Talent Search Sdn Bhd Full time

    **Job descriptions**: - Attend to customers’ POs, issuing of Sales Orders, Delivery Orders and Billing - Monitoring of stock level, update stock level for sales team and issuing of RFQ - Maintain good relationship with customers and transporters and constant liaison with sales team - Ensure smooth delivery to customers - Constant communication with...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Linktrix Consultants Sdn Bhd Full time

    **Position Title: Commercial Support Executive** Our client is a world-class global commodities warehousing and freight forwarding company including logistics business, and is currently seeking a detail-oriented and skilled Commercial Support Executive, to provide sales support to team by identifying and managing customer needs, processing orders to...