Technical Sales Support Manager

3 days ago

Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

_**URGENT**_

**Duties & Responsibilities**:
1. Fully in charge of developing Phenolic Tackifier Resin and grow the business.
2. Assist the GM, Technical Sales & Support in powder resin export market and other specialty resins.
4. Collaborating R&D works with R&D Department concerning development & improvement of products.
6. Attend to customer complaints and provide trouble shooting guide.
7. Attend to trial of improved or new product launching.
8. Monitor closely sales volume to achieve budgeted sales.
9. Participate & coordinate of oversea exhibition.
10. Coordinate with the respective team to prepare forecast, manage inventory and ensure timely delivery to enhance customer satisfaction.
11. Carry out market research, monitor competitors’ activities, conduct customer surveys and maximizes all opportunities to achieve sales growth and profit target of products in assigned area.
12. To actively establish and develop relationships with existing and potential customers through commercial activities.
13. To perform other ad-hoc duties assigned from time to time.

**Job Requirements**:
1. Bachelor’s degree in chemistry, Polymer or related disciplines.
2. Minimum 5 years of technical sales experience in adhesives or chemicals fields. Experience in alkyl phenol tackifier resin, contact resin or foundry resin will be an advantage.
4. Independent, assertiveness, team player and high commitment. Responsible and willing to take new challenges. Strong trouble shooting skills is needed.
5. Good English language skills and ability to speak Mandarin & other Chinese dialects. Vietnamese and French proficiency will be a plus.
6. Flexibility to respond to changing customer and market requirements.
7. Excellent communication skills, power of persuasion and negotiating skills.
8. Possess own transport and keen to travel widely (outstation & oversea) on monthly basis. Can expect to travel to countries such as China, Africa and SEA countries.

**Work arrangements**

General hours Mon-Fri

**Job Types**: Full-time, Permanent

**Salary**: RM6,000.00 - RM8,000.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- Do you possess own transport?
- Ae you willing to travel abroad almost every month to countries within SEA/Africa/China?
- Expected salary?
- Notice period?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Chemical fields: 5 years (preferred)
- Technical Sales: 5 years (preferred)
- Assistant Manager: 5 years (preferred)

**Language**:

- Mandarin (required)
- Cantonese (preferred)

Willingness to travel:

- 50% (preferred)

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