Client Relations Specialist

5 months ago


George Town, Malaysia EPS Ventures Sdn Bhd Full time

The Role: Client Relations Specialist

The Impact: This role would involve high-level of interaction with external & internal clients and coordination with the right stakeholders to ensure prompt and accurate resolution for the requesters. This role demands exceptional accountability and the attitude to ensure client satisfaction.

Responsibilities: Client Relations Specialist would be responsible for:

- Your additional responsibilities will include triaging billing issues and problems related to client access to our products.
- You are required to answer inbound calls and resolve/redirect them as per defined processes.
- We expect you to ensure that the request is being handled within the preset department SLA and closed after client confirmation.

**What We Are Looking For**:

- Graduate/Postgraduate in any background.
- Excellent written and verbal communications skills.
- Strong research skills are critical.
- High degree of accuracy and attention to detail.
- Ability to multitask in a highly complex, fast-paced environment.
- Strong organizational skills required to prioritize work and meet established deadlines.

The Location: Penang, Malaysia

**Job Type**: Contract
Contract length: 12 months

Pay: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday



  • George Town, Malaysia BidNow Sdn Bhd Full time

    What You'll Do: 1. Social Marketing Planning: Help us make waves in the social media world. 2. Maintaining Customer Relationships: Be the friendly face our customers adore. 3. Microsoft Office Mastery: Because let’s face it, you’re the Office Wizard. **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Non-Executive-...


  • George Town, Penang, Malaysia SEER S&R Full time

    Job Title: Business Development SpecialistJob Summary:We are seeking a highly motivated and experienced Business Development Specialist to join our team at SEER S&R. The successful candidate will be responsible for developing new business opportunities and maintaining existing relationships with clients.Key Responsibilities:Identify and pursue new business...


  • George Town, Malaysia Kai Hospitality Sdn Bhd Full time

    Overall Objective: Develop and implement comprehensive marketing and public relations strategies to increase brand awareness, drive guest bookings, and enhance the reputation and experiences within our hotels and restaurants. **Marketing**: Market Research & Analysis: - Conduct market research to identify target audiences, competitor analysis, and industry...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Customer Management Customer oriented Customer Care customer success customer support- Support customers to...


  • George Town, Malaysia KAALI HR SDN BHD Full time

    We are now hiring for Mandarin Speaker Customer Success Specialist Location: Georgetown, Penang 40 position available Salary RM 3000 to RM 3500 Massive hiring for Customer Success Specialist Mandarin Speaker. This role require to assist customers with inquiries or concerns related to a company's products or services. In addition, they inform customers...


  • George Town, Malaysia Talentbank Full time

    We are recruiting for Cybersecurity Specialist for our client, a leading multi-national organization to safeguard their digital assets. As a Cybersecurity Specialist, you will play a critical role in developing and implementing comprehensive security measures, ensuring the confidentiality, integrity, and availability of the company's systems and...


  • George Town, Malaysia Informa Tech Full time

    **Company Description** Do you want to make an impact?** Informa Tech sits at the heart of a thriving business technology community. And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that...


  • George Town, Malaysia Informa Tech Full time

    **Company Description**: - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to decision-makers in the technology marketplace, leveraging over 100 recognised brands...

  • Marketing Executive

    5 months ago


    George Town, Malaysia GEORGETOWN SPECIALIST HOSPITAL Full time

    **DUTIES & RESPONSIBILITIES** 1. Planning and managing on website and social media’s content. 2. Assist to manage and maintain all e-commerce platform including company website, Facebook and Instagram. 3. To shoot video and produce content as necessary. 4. To set up decorations for events/campaigns held by the hospital. 5. To assist in customer...

  • Marketing Executive

    5 months ago


    George Town, Malaysia GEORGETOWN SPECIALIST HOSPITAL Full time

    **DUTIES & RESPONSIBILITIES** 1. Planning and managing on website and social media’s content. 2. Assist to manage and maintain all e-commerce platform including company website, Facebook and Instagram. 3. To shoot video and produce content as necessary. 4. To set up decorations for events/campaigns held by the hospital. 5. To assist in customer...


  • George Town, Malaysia amIT Global Solutions Sdn Bhd Full time

    Role - Customer Success Specialist (Voice or chat depend on project) Client: Teleperformamce Client, will diclose the mane and details in interview round Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Japanese / Mandarin / Cantonese (any) Allowance - Language Allowance - Bond of 6 months applies. should the employee leave...


  • George Town, Malaysia Trinity workforce Solution Full time

    **Customer Success Specialist - Mandarin Speaker** **Salary**: RM2800 - RM3300 Rotational Shift **Job responsibilities: - ** - Support customers to place online orders with the client. - Identify and escalate priority issues through appropriate channels as and when necessary. - Processing payments and confidential client information in a manner that is...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...

  • Finance Manager

    5 months ago


    George Town, Malaysia GEORGETOWN SPECIALIST HOSPITAL Full time

    **DUTIES & RESPONSIBILITIES** 1. Responsible for analyzing fiscal matters and preparing, submitting and managing tax statements and returns for businesses and clients. 2. Supervise the analysis, summarization and maintenance of general ledger accounts and develop the chart of accounts for the entity. 3. Check the data of sales tax/ input tax/ output tax,...


  • George Town, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    We are hiring for Customer Support Specialist (Mandarin Speaker) **Salary**: RM2800 - RM4000 Language Allowance: RM300 Shift Allowance Provided Signing Bonus: RM5000 (t&c apply) **Responsibilities: - ** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and...


  • George Town, Malaysia Two95 International Inc. Full time

    **Company**: Teleperformance **Position**: Customer Success Specialist **Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of...

  • Sale Specialist

    5 months ago


    George Town, Malaysia CXL Executive Sdn Bhd Full time

    **Position : Sale Specialist - Georgetown ( GLC COMPANY)** **Location : Georgetown** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 5.30pm) **Intake **:Immediately **Salary **:RM1,500 + Allowance + Commission (Up to RM3,000) 2. To monitor & track order status until complete. 3. To deliver and managing sales target at client as per assigned by...


  • George Town, Malaysia amIT Global Solutions Pvt Ltd Full time

    **Title: Customer Success Specialist (Mandarin)** **Location: Pulau Pinang-Georgetown, Malaysia** **Duration: Permanent** **Overview** The CSS will be the primary contact for customers using the client’s website shopping channel. **The CSS lives the values of our client which are: -** 1. **Responsibility**: The CSS represents the client and is the...


  • George Town, Malaysia Jobvet Malaysia Full time

    The Customer Success Specialist (CSS) will handle customer requests, manage concerns, and provide specific information based on enquiries received through inbound phone calls and emails. The CSS will serve as the primary contact for customers using the client’s website shopping channel. Qualifications Education Background: - Bachelor’s Degree or at...


  • George Town, Malaysia Career International Fos Sdn. Bhd Full time

    As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. **Job Scope** (May perform other duties as requested that may not be specifically addressed in this...