Service Delivery Analyst

About the opportunity Our Regional Finance Team is seeking a highly motivated **Account Receivable Associate** to manage the end-to-end Accounts Receivable processes for MY, involving calculation, billing, monitoring balances, managing queries, report generation and analysis for multiple countries. To be successful in this role, you are required to be...

About the opportunity foodpanda’s fintech team’s mission is to unlock value by generating revenue beyond today’s payment foundation. At our core, we are the team executing multi-pronged strategies to optimize the performance of payments acceptance to provide the best end-user payment experience - be it via card or Alternative Payments Methods (APMs)....

About the opportunity We are looking for an** O2C Associate **to join our growing team in Finance based in our shared service centre in our KL office, located in Southgate Commercial Centre! **Responsibilities**: - Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues - This is a task that can require conflict resolution...

**Position: Delivery Analyst** **Working Location: Damansara Height** **Tenure: Contract 1 year renewable/converted to permanent** **Basic Offered: RM 2,600 - RM 3,500** **Responsibilities**: - Establish daily delivery plans to balance service station demand and truck requirements - Provide truck routing and logistics optimization for term trucks to...

About the opportunity We are looking for a highly analytical Business Finance Specialist (Data Analyst) to join our Regional team based in Singapore, overseeing the business in foodpanda APAC markets. **Responsibilities**: - Build strong relationships with internal stakeholders to understand business challenges and opportunities. - Recommend solutions...

**Company Description** “To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well...

Job Title: IT Service Desk Analyst **Job Type**: 12 Months, Extendable Job Location: Kuala Lumpur **Job Description**: Responsible for the execution and delivery of IT Helpdesk services, project delivery and end user service excellence. Ensure reported cases are properly closed and meet the SLA between IT and business. Attend tickets on ID/Access...

About the opportunity Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer experience through providing feedback on SOP, Process and agent behavior 2. To maintain...

About the opportunity WHAT YOU WILL OWN: - Ensure the highest quality of customer service to vendors - Process orders and manage relationships with hundreds of restaurants - Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses - Ensure that processes are...

About the opportunity Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior - To...

About the opportunity **ROLE POSITIONING AND OBJECTIVES** To possess strong knowledge of the process and has the ability to influence the riders perception of our brand. Someone who has good communication and analytical thinking skills to establish a positive image of our business to the riders, customers and the vendors. You should not just be able to...

About Avanade Come join us As Avanade’s HR Service Delivery Analyst, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics. **What you’ll do**: **Perform a range of HR processes including but not...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

About the opportunity - Function as the BPO and country owner for the ones that they have been assigned to. - The bridge between the Central Ops X BPO X Local Ops. - To ensure the overall performance and operations are running smoothly in the BPOs. - To ensure the headcount in BPOs are intact and all hiring/replacements are happening on a timely manner. -...

**Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.** - In our Product Family Cloud-Native Computing you will take over the role as Regional Service Delivery Manager for the region APAC and will be part of the Cloud-Native...

The Agent Team specializes in providing syndicated loan agents with administrative outsourcing services. The Agent Services Analyst is responsible for maintaining data in WSO Agent in a timely and accurate manner. **Responsibilities**: - Analyze credit agreements and amendment documentation and other documentation as determined by deal - Set up new...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...