Manager Commercial Planning Selangor, Malaysia

5 months ago

Selangor, Malaysia Philip Morris International Full time

At PMI, we have chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. We are committed to inclusion & diversity and is proud to be an equal opportunity employer. You’ll enjoy the freedom to dream up and deliver better brighter solutions and the space to move your career forward in endlessly different directions.

Key Responsibilities:
Deployment Strategy for B2B Program for General Trade
- Main contact point between Deployment, Design & Development team for deployment planning and alignment.
- Design end-to-end deployment strategy for General Trade B2B Programs (Trade Investing Universe, P4P Sell In, Sticker Program & National Trade Program).
- Continuous fine tuning outlet selection & segmentation with Commercial Forces to aligned with principles and goals.
- Inclusive of monitoring, assessment & evaluation of implemented program progressively with your critical stakeholders through governance meeting and cadence.
- Working closely with Finance Business Planning to ensure all financial aspect are included to ensure programs are generating improvement for the business, be it business KPI or ROI
- This also inclusive of setting up the right offline and online cadences to share program progression to key stakeholders and drive direction to achieve maximum effectiveness of the programs.
- Ensuring that new programs are assessed by legal team & went through other critical processes (BMR) prior deployment.

B2B Program & Consumable Portfolio Support
- On top of constant monitoring offline, to continuous seek ways to delight and motivate retailers in driving incremental for our business (IE: program booster or festive gifts)
- In reviewing the target setting, program execution process (sticker program) to ensure that operational requirements are still intact in driving program effectiveness.
- Work closely with commercial forces to plan upfront on their national trade program usage in driving volume for the business.
- Cross functional collaboration with portfolio team in supporting all their OB plans which includes launches, pack upgrade, brand awareness, depletion.

Deployment Planning (Cycle Brief Governance) for General Trade & Key Account Execution
- Coordination with various program / channel owners in ensuring all necessary deployment requirement are met prior communication to commercial forces.
- This includes forward planning, reviewing cycle communication, and cascading information (end to end) to ensure that all communication documents are relevant for the commercial forces.
- Anticipate and consistently stay in touch with all the program owners on the progression of preparation & updates to ensure the execution is as per the current cycle requirement.
- Continuous effort to fine tuning the cycle communication approach by proactively gaining feedback from stakeholders.

B2B System Strategy Deployment for Indirect Channel
- This role will be handling 2 B2B systems, the first is iSMS which is EZD POS HH that records sales transaction, data collection & payment collection. The second system is DTE which is a website published to retailers & cashier for any form of trade engagement.
- Ensure that iSMS system is up to date with the deployment plan namely, product pricing, new product listing, data collection call cards, programs BTG update, geotree segmentation.
- Closely working with IT team in supporting commercial change request for the system. Prioritizing business requirement, building business case & user journey, monitor progression of development, UAT & go live.
- Monitoring closely on all existing operational requirement for DTE which includes manual points injection, self-compliance process, user redemption, CSC inbound call, database management.

Controls & Audit
- Ensuring all Global and Local controls are in place with the right frequency of execution to protect our company of reputation and fraud risk.
- Compliance check and payout process must be diligently monitor as per the latest audit requirement that approved by Finance Director.
- System pricing and segregation of duty review are essential to ensure our system are up-to-date and reduce the risk of data theft, tempering.
- Consultation to program owners on potential risk of their program design balancing between operational vs. intensity of audit & compliance check
- Platform and process owner for eTPA to ensure that all programs are documented for future audit and reference

Financial Management
- Responsible to ensure that all budget phasing, accrual, program estimation, budget actualization is reporting as accurate as possible.
- This includes coordination with the entire commercial planning budget for OB & RF exercise to ensure that every budget planning is as per the recent business direction.
- Monitoring on PO, GR & IR is done diligently by the team in the accuracy of budget planning and actua

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