IT Support Customer Service

4 weeks ago


Kuala Lumpur, Malaysia GENO Management Full time

**Position : IT Helpdesk (System Administrator), Fresh graduate welcome to apply**

**Basic Salary : RM 2,800 - RM 3,400 + Allowances**

**Location : PJ Trade**

**Working Day : Mon - Fri**

**Working Hours : 9am - 6pm**

**Job Scope**
- interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- follow up and make scheduled call backs to customers where necessary.

**Job Qualifications**:

- Min 1 years in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues

**Salary**: RM2,800.00 - RM3,400.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Parental leave
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- IT Help desk: 1 year (preferred)

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (preferred)



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