Application Support Specialist
3 weeks ago
**Position: Application Support Specialist**
**Location : Kepong**
**Salary Range: RM3000-RM4500**
**Working Hour: 8.30am - 5.30pm (Mon - Fri)**
**Responsibility**:
- To assist with onsite installation of systems especially to new clients.
- Perform onsite training to clients and presentation to new and existing clients on product features.
- Prepare and develop of documentation on software user guide and software customisation request including software testing.
- Provide user support enquiries regarding Point-of-Sales (POS) and technical issues including remote troubleshooting and debugging of systems.
- Track, follow-up and resolve customer’s outstanding issues based on ticketing system.
**Requirements**:
- At least diploma in IT related field.
- At least 1 year of working experiences in the related field.
- Good command in written and spoken English.
- Good in SQL command and networking.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: Up to RM4,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
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