Training & Engagement Specialist

7 months ago

Kuching, Malaysia Western Digital Full time

**Company Description**
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

**_
Duties/Responsibilities:_**

**Training**
- Assesses training and development needs (TNA) through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
- Develops unique training programs to fulfill workers’ specific needs to maintain or improve job skills.
- Creates and/or acquires training procedure manuals, guides, and course materials.
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
- Assesses training materials prepared by instructors.
- Evaluates program effectiveness through assessments, surveys, and feedback.
- Maintains knowledge and procedures and policies related to Training of the latest trends in training and development.
- Prepares and implements training budget; maintains records and reports of expenses.

**Employee Engagement**
- Oversee and manage employee well-being, Corporate Social Responsibility initiatives, annual employee celebrations, festive events, sports & recreational endeavors, and other relevant functions in line with business requirements.
- Take the lead in Monitoring and Controlling Working Hours and play a key role in the RBA implementation processes and coordination.
- Handle Business Communications.
- Engage in quality control tasks, including involvement in IMS, RBA Audits, and other relevant business inspections.
- Performs other related duties as required.

**Qualifications**
**_
Education and Experience:_**
- Bachelor’s degree in Human Resources, Training and Development, or a related field required.

**_ Required Skills/Abilities: _**
- Excellent verbal and written communication skills.
- Strong presentation skills.
- Adept with a variety of multimedia training platforms and methods.
- Ability to evaluate and research training options and alternatives.
- Ability to design and implement effective training and development.
- Extremely proficient with Microsoft Office Suite and related program software.

**Additional Information**
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

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