Service Delivery Specialist/manager

About the opportunity We’re currently looking for a **Specialist, Category Management (IT & Professional Services) (APAC)** to join our regional team (KL office based). The Specialist, Category Management (IT & Professional Services) (APAC), is responsible for overseeing all aspects of IT and Professional Services procurement within the region. This role...

About the opportunity We are looking for an **Account Specialist covering the industries of Financial Services & Insurance** to be based in **Bangsar South**. This role will be reporting to the **Head, Advertising & Partnerships**. At Advertising & Partnerships we are disrupting the online and offline advertising space by offering a full suite of high...

About the opportunity Our Regional Finance Team is seeking a highly motivated **Account Receivable Associate** to manage the end-to-end Accounts Receivable processes for MY, involving calculation, billing, monitoring balances, managing queries, report generation and analysis for multiple countries. To be successful in this role, you are required to be...

About the opportunity We are looking for an** O2C Associate **to join our growing team in Finance based in our shared service centre in our KL office, located in Southgate Commercial Centre! **Responsibilities**: - Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues - This is a task that can require conflict resolution...

About the opportunity We're in search of a self-driven **People Technology Specialist **proficient in Workday, to bolster support for foodpanda APAC. This role will be situated in either Malaysia or the Philippines and will integrate into our regional technology team. **Responsibilities**: - As part of foodpanda’s People Technology team, you will...

Job Title: Service Delivery Manager **Job Description**: About dentsu international: Part of Dentsu Group, Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive...

About the opportunity **foodpanda’s Central Operations IS LOOKING FOR A SPECIALIST, TALENT ACQUISITION (Junior Recruiter) - 6 months contract** **SENIORITY LEVEL **:1 to 2 years Experience **FUNCTION**: People Operations **LOCATION **:Southgate Commercial Centre, Kuala Lumpur, Malaysia **REPORTS to**: Senior Talent Acquisition Manager The role of a...

About Avanade Come join us As Avanade’s HR Service Delivery Specialist, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics. You will lead the HR operations for Japan, working closely with the...

About the opportunity WHAT YOU WILL OWN: - Ensure the highest quality of customer service to vendors - Process orders and manage relationships with hundreds of restaurants - Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses - Ensure that processes are...

**Overall Function**: Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

About the opportunity We are looking for a highly analytical Business Finance Specialist (Data Analyst) to join our Regional team based in Singapore, overseeing the business in foodpanda APAC markets. **Responsibilities**: - Build strong relationships with internal stakeholders to understand business challenges and opportunities. - Recommend solutions...

**Job Title**: Service Delivery Manager **Location**: Kuala Lumpur, Malaysia **Company**: Ssquad Global Solutions **Experience**: 7+ Years **Position Summary**: **Key Responsibilities**: - Manage the end-to-end delivery of services to clients, ensuring adherence to SLAs and KPIs. - Develop and maintain strong relationships with key client...

To carry out other duties which may be assigned by the Management from time to time. - Assist in hiring and training the staff of the service delivery team. - Take Ownership of major incidents to ensure coordination of resolve parties, effective communication to stakeholders and post incident review. - Maintaining positive relationship with customers. -...

The Assistant Delivery Manager (ADM) is primarily responsible for the delivery of services to a customer or group of customers. The ADM will be responsible for the following: 1. Support the Account Manager in Service Delivery to customers 2. Ensure that all service levels are met and delivered with efficiency. 3. Ensure that customers are satisfied with the...

**About Avaya**: Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every...

**In this role you will be responsible for**: - Maintaining positive relationships with customers. - Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently. - Managing finances and budgets. - Identifying customer needs and overseeing service delivery within the business context. -...

**In this role you will be responsible for**: - Maintaining positive relationships with customers. - Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. - Managing finances and budgets. - Identifying customer needs and overseeing service delivery within the business context. -...

About the opportunity **ROLE POSITIONING AND OBJECTIVES** To possess strong knowledge of the process and has the ability to influence the riders perception of our brand. Someone who has good communication and analytical thinking skills to establish a positive image of our business to the riders, customers and the vendors. You should not just be able to...

**Job Description**: **About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief. **Job Title**:Service Delivery Manager **Location**: Kuala Lumpur, Malaysia - Team Management, Shift Roster Ownership. - Status / SLA reporting. Participate in Governance...

Come join us As Avanade’s HR Service Delivery Specialist, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics. You will lead the HR operations for Japan, working closely with the Japan Business HR...