Customer Engagement Specialist

**Description** **ISP Malaysia** ISP Malaysia operates the Tenby Schools, Asia Pacific Schools and Straits International Schools where we are strategically located covering the Klang Valley, Perak, Penang and Johor within Malaysia. Our experience in education excellence helps us provide amazing learning experiences for students as young as 3 years up to...

The Solution Specialist Engagement provides solution expertise in the digital marketing and customer engagement domain and service delivery of the relevant global solutions. This role is an individual contributor serving multiple Business Groups. Strong vendor management is required to ensure smooth operations. Within the new organisation structure, there...

WHAT'S THE ROLE? Working as part of the Digital Strategic Sourcing Hub in Kuala Lumpur, this role will be responsible for building warm and engaged pipelines of IT, digital and software talent for future opportunities at Hilti. Using various executive sourcing, networking, and search strategies the role will diversify and develop the external talent...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role...

The Social Media Customer Care Specialist is responsible for handling customer inquiries and interactions across diverse social media platforms. Their primary goal is to effectively engage with customers, provide accurate information, resolve issues, and guide potential customers towards scheduling appointments. Key responsibilities include: - Monitoring...

**Responsibilities**: - JOB RESPONSIBILITIES: - CUSTOMER SERVICE MANAGEMENT- Greet and welcome customers and guests - Attend to customers’ needs - Assign customers to Sales Executives / Customer Service Consultants on duty - Handle first level customer queries/complaints - Answer incoming & redirect calls, and take & forward messages - Conduct...

'¢ Responsible for social media customer service on the company's social media platforms. '¢ Effectively and accurately engage with customer service inquiries via social media. '¢ Effectively and accurately maintains content on company's social media platforms. '¢ Participate in any required training/industry-specific certifications to maintain the...

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

We are a software company for hotel solutions reaching out for an enthusiastic, driven product specialist to join our fantastic Qikinn team. **Product Specialist Responsibilities**: - Answer product questions courteously and promptly. - Work closely with business and development teams for effective strategies and help plan and execute new product releases...

Answering questions, addressing concerns, and swiftly resolving any problems address by client. - Designs techniques to create meaningful customer relationships that result in sales. Focus on the study and analysis carried out to determine the customers' needs, potential sales opportunities. IK Academy started our journey as iKnowledge, and IK is shorthand...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

We are a software company for hotel solutions reaching out for an enthusiastic, driven product specialist to join our fantastic Qikinn team. **Product Specialist Responsibilities**: - Answer product questions courteously and promptly. - Work closely with business and development teams for effective strategies and help plan and execute new product releases...

We are a software company for hotel solutions reaching out for an enthusiastic, driven product specialist to join our fantastic Qikinn team. **Product Specialist Responsibilities**: - Answer product questions courteously and promptly. - Work closely with business and development teams for effective strategies and help plan and execute new product releases...

**Responsibilities** - Ensure outstanding customer satisfaction by maintaining strong working relationships. - Handle client issues throughout the implementation life cycle in a timely and accurate fashion. - Schedule and conduct status meetings with appropriate development resources and customers. - Provide proper refund and compensation to customers on...

**About us** - We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.- Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each...

**EXCLUSIVE NETWORKS**|** **Introduction** - Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

**About You** You will be reporting to Head, Customer Experience, where you will be expected to ensure and deliver excellent customer selling journey across our retail outlets in Malaysia. You will support both the determined business targets (KPIs) as well as functioning as a motivator and decision maker to ensure the Customer Experience Specialists in...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...