![Agensi Pekerjaan Ami Awana Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Sales Operation Specialist
2 months ago
**Responsibilities and Tasks**
Key Responsibilities: (Customer Service)
- Sox compliant order entry and management of orders.
- Day to day management of customers’ accounts ensuring that a professional, collaborative and engaged relationship is developed and maintained.
- Ensure proactive steps are taken to optimize sales plans, maintain target inventory and meet other metric goals.
- Proactive monitoring/analyzing of sales forecast to identify gaps between supply and demand.
- Collaborate closely with internal partners for operational efficiency.
- Focal point for customer related operational issues /escalations.
- Identify and strive for continuous improvement including the establishment of global best practices for customer support.
- Remain knowledgeable about all organizations products and services to support sales efforts, as well as Customers’ products and market to better serve customers’ needs and to represent Customer for client.
**Education**
Minimum degree holder.
**Experience**
Additional Information:
3-5 years related experience in similar job is preferable. _Not Specified _
**Qualifications**:
- Strong communication and interpersonal skills.
- Energetic team player with a demonstrated drive for high performance.
- Adaptability to change in a highly dynamic/challenging work environment.
- Strong organizational skills, ability to prioritize, multi-task and manage your own time
- Self-motivated, driven, dedicated, and willing to learn with a desire to succeed.
- Excellent problem solving skills.
- Ability to communicate fluently in English is a must, Chinese speaking is desirable; additional languages of Japanese are considered an asset.
- Knowledge on basic to intermediate Supply Chain is desired.
- Adopt a flexible approach to increase and maintain the quality of service.
- Basic finance and accounting knowledge is desired.
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM3,500.00 - RM5,000.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- Do you have experience in supply chain and experience with ERP/CRM system?
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Sales Operation: 3 years (preferred)
**Language**:
- Mandarin (required)
- Japanese (preferred)
- English (preferred)
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