Customer Services Executive

3 weeks ago


Perai, Malaysia Kemikon Sdn. Bhd Full time

Responsibilities
- Reporting & Assist to Sales Manager.
- Operate as a lead point of contact for any and all matters specific to your assigned accounts.
- Follow up on customers’ orders (status of delivery etc.) ensuring efficient communication between departments and on-time delivery. Work collaboratively with respective department, such as Planner to work out on the shipment date and delivery schedule.
- Provide picking list to logistic for outgoing shipment and preparation on customer declaration.
- Build & maintain strong, long-lasting customer relationships and maintain customer database.
- Manage and compile monthly reports, sales forecasts, and bookings/billings/backlog reports.
- Participating in cross-functional teams to ensure product quality, continuos improvement (CIP), engineering changes, etc.
- Executing customer RFQ & follow up quotation to customer.
- Executing customer ECO/ECN according to processes.
- Handling customer complaint.
- Perform other duties as assigned from time to time.

Requirement
- At least 2 years work experience in Sales
- Preferred knowledge in the Metal fabrication and Contract Manufacturing Industry
- Diploma and/or Bachelor Degree preferably in Marketing, Engineering or equivalent.
- Proven track record within a demanding sales environment
- Team player, and able to collaborate within the Stoppani production environment
- Good communication, analytical & negotiation skills
- Procactive, self-motivated, independent, hardworking and pleasant personality
- Fluent in spoken and written English and Chinese.
- Computer literally and proficient in Microsoft Applications, such as Outlook, Excel, Word, and Power Point.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



  • Perai, Malaysia CXL Executive Sdn Bhd Full time

    LOCATION: PERAI, PENANG INTAKE: IMMEDIATELY Working Hours: Mon - Sat : 10:00am - 8:00pm (M) / 11:30am - 9:30pm (A) Sun : 9:30am - 7:30pm Public Holiday - Closed - 5 days a week - 2 days off per week (rotational basis) - Entitled for OT - OT will be eligible if work beyond above mentioned working time Responsibilities: - To assist in the daily...


  • Perai, Malaysia CXL Executive Sdn Bhd Full time

    CUSTOMER SERVICE CUM CASHIER LOCATION : JURU, PENANG INTAKE : IMMEDIATELY MINIMUM EDU: SPM WORKING HOURS: 10AM-8PM (M) / 11.30AM- 9.30 PM (A) SUNDAY: 9.30 AM - 7.30PM 5 WORKING DAY, 2 DAYS OFF (ROTATIONAL) JOB DESCRIPTION: Primary Responsibilities: - Perform basic cashier role such as processing and receiving payments and issuing receipts to...


  • Perai, Malaysia Executive Compass Full time

    **Responsibilities**: - Support Account Management Team to attain sales target by communicating on status of order and position of sales regularly. - Coordinates with Account Executive/Manager in understanding enquiries and meeting customer requirements. - Ensure all purchase orders are properly filled. - Ensure transactional information of Sales Order...

  • Customer Service

    2 weeks ago


    Perai, Malaysia Agensi Pekerjaan Zenith Services Sdn Bhd Full time

    Diploma or certificate / degree - Able to speak, read & write in Chinese, as support China /Taiwan - Good working attitude - Strong phone presence and experience dialing dozens of calls per day - Good verbal and written communications skills - Strong listening and presentation skills - Ability to multi-task, prioritize and manage time effectively -...


  • Perai, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Working location: Perai, Penang Multilevel Marketing company Products: Water Filter, Air Purifier, Supplement - Resolve customer complaints. - Develop policies and procedures and oversee the customer service processes. - Conduct surveys and compile reports based on customer feedback regarding products and services. - Ensure compliance with business...

  • Mandarin Speaker

    2 weeks ago


    Perai, Malaysia KHIAN3 INDUSTRIES SDN BHD Full time

    Overview To act as main contact for Customers and Sales Personnel for order and delivery enquiry. This position is also acting as internal support for coordinating the whole sales and delivery process, from receiving orders from Customers, keying in orders into System, issue Sales order to Production and follow up arrangement for delivery. Main Duties: 1....

  • Customer Services

    3 weeks ago


    Perai, Malaysia Meridian Dynamic SB Full time

    Be responsible for follow up and complete the assigned shipments, the daily work within the team, sales support, ensure the timely and proactive communication with customers and other related parties. - To update internal system. **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Non-Executive- Experience Level- 1-3 years- Job...


  • Perai, Malaysia MCC Labels (Pg) Sdn Bhd Full time

    To service the present existing customers. To penetrate and explore new accounts/customer. To expedite /follow up on customers' orders. To issue PDR. To interact with customers on :New part's information -Customer's forecast -Delivery problems, lead time, tolerences & MOQ. To provide correct and complete new product information for :Quotation -Sample...


  • Perai, Malaysia ZW PACKAGING SDN BHD Full time

    Preparing quotation for approval by superior before submitting to the customers. - To expedite customer orders and ensure the timely delivery of goods to clients. - To maintain communication with vendors regarding the procurement of materials and the receipt of finished products. - Address and resolve customer inquiries and concerns regarding product or...

  • Customer Service

    5 days ago


    Perai, Malaysia Meridian Dynamic SB Full time

    List-ID: 102953184Today 16:05 **Job Description**: - To prepare daily report to customer - To ensure accurate and timely data entry into the system - Coordination with customer on shipment progress and delivery - High self Discipline and Responsibility - Job Details **Job Info & Requirement** - Contract Type- Full-time- Job Type- Non-Executive- Experience...


  • Perai, Malaysia Sonepar Full time

    **CUSTOMER CARE EXECUTIVE**: - Req ID: 22671- Date: Apr 6, 2023- Location: PRAI, PULAU PINANG, MY, 13600- Brand: KVC**KVC Industrial Supplies Sdn** **Bhd** is a leading Industrial supplier in Malaysia, founded in 1989. Today, we have more than 20 sales offices all over Malaysia, headquartered in Bangi, Selangor with approximately 600 associates to serve...

  • Customer Service

    6 days ago


    Perai, Malaysia PERSILA SDN BHD Full time

    Oversees all aspects relating to transportation services and maintenance of client needs. - Understand on how to process ROT and CDA. - Processing container delivery and collection and keep customer updated on the status. - Resolves customer requests, questions and complaints of situations to determine best use of resources. - Perform billing after the job...


  • Perai, Malaysia Texchem-Pack(M)Sdn Bhd Full time

    To mainly support sales department operability & functionality either external or internal. - To tighten up the harmonious relationship between the company and customers so as to achieve the company goals and objective. - To liaise and coordinate with the relevant department person in charge in order to smoothen the work flow. - To promptly and accurately...


  • Perai, Malaysia ZW PACKAGING SDN BHD Full time

    _**JOB RESPONSIBILITIES**_ - Attend customers’ enquiries, bookings and all requirements, and provide confirmations on timely manner - Build and maintain good business relationship with customers - Monitor shipments and documents movement closely - Handle all customer complaints professionally and elevate to the superior if necessary - Work closely with...


  • Perai, Malaysia Executive Compass Full time

    **Responsibilities**: - Carry out sourcing/procurement activities based on product details and customers’ needs - Manage relationship with suppliers and internal departments - Monitor pricing of direct and indirect material, plan and carry out improvement activities to ensure competitiveness - Create list of preferred suppliers based on selection...


  • Perai, Malaysia ZW PACKAGING SDN BHD Full time

    _**JOB RESPONSIBILITIES**_ - Attend customers’ enquiries, bookings and all requirements, and provide confirmations on timely manner - Build and maintain good business relationship with customers - Monitor shipments and documents movement closely - Handle all customer complaints professionally and elevate to the superior if necessary - Work closely with...


  • Perai, Malaysia Paradigm Precision Components Sdn Bhd Full time

    **Roles & Responsibilities**: - Act as customer's communication window for all routine - Prepare Reports - monthly report, WOM report, Incoming & Outgoing daily sales report, sales return report & OTD report. - Updates to customers on deliveries status & contact window - Assist in consignment billing - Orders log in - Update OOR (tracker) - RTV follow up. -...

  • Sales Executive

    3 weeks ago


    Perai, Malaysia MPH Cranes Services (M) Sdn Bhd Full time

    ~ Responsible for the daily sales operation and promote of company products & services. ~ Maintaining, servicing existing customers/ dealers, developing and sourcing for new customers. ~ Responsible to carry out the appropriate sales strategy to achieve sales target set by company. ~ To provide market feedback on all sales related activities and...


  • Perai, Malaysia HARUMA SENKO (MALAYSIA) SDN BHD Full time

    **JOB DESCRIPTIONS**: **A) JOB RESPONSIBILITIES**: and professional manner - Process customer orders and handle payment transactions - Resolve customer complaints and issues promptly and effectively - Upsell and cross-sell products to customers to increase sales revenue - Maintain accurate and detailed records of customer interactions and transactions -...


  • Perai, Malaysia CREATIVE BLISS SDN BHD Full time

    1. Follow up on the parts delivery as per customer Purchase Order. 2. Feedback to customers on daily parts delivery. 3. Responding to complaints from customers and give after-sales support when requested. 4. Handle the processing of all orders with accuracy and timeliness. - To be the part of choice for clients who expect the best service,precision and...