Sales & Customer Service

2 weeks ago


Perai, Malaysia HARUMA SENKO (MALAYSIA) SDN BHD Full time

**JOB DESCRIPTIONS**:
**A) JOB RESPONSIBILITIES**:
and professional manner
- Process customer orders and handle payment transactions
- Resolve customer complaints and issues promptly and effectively
- Upsell and cross-sell products to customers to increase sales revenue
- Maintain accurate and detailed records of customer interactions and transactions
- Collaborate with other departments, including marketing and operations, to ensure customer satisfaction
- Keep up-to-date with product knowledge and industry trends to provide customers with accurate and relevant information
- Meet and exceed sales targets and goals

**B) JOB REQUIREMENTS**:

- High school, diploma or equivalent,
- Experience in sales or customer service
- Excellent verbal and written communication skills
- Strong interpersonal and problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
- Proficient in Microsoft Office and customer service software

We offer a competitive salary and benefits package and opportunities for growth. If you are passionate about sales and customer service and thrive in a fast-paced environment, we encourage you to apply. We'd love to hear from you Please send your resume and cover letter.

**Working hour**:
8.30am to 5.30pm Monday to Friday
8.30am to 12.30pm Saturday

Interested please contact us at 017-487 3527 (Shahirah) for an interview arrangement. Please read carefully all job description before contacting us

Pay: RM1,800.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Bukit Tengah: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Bahasa (preferred)
- English (preferred)

Expected Start Date: 06/03/2024


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