Customer Service Executive
4 days ago
**Job Responsibility**
- Effective and efficient handling of customers with timely follow up and closure.
- Provide professional and courteous after sales service with ability to build and enhance good relationship with our clients so as to sustain and maintain customer loyalty.
- To actively support in marketing events.
- Stock and Customer database management
- Fast and efficient closure of Payment and Lots Collection arrangement after Auction event
- Build and maintain good rapport with customers
- Participat in project or program.
- Coordinate quality controls to ensure deliverables meet requirements.
- Undertake any other ad-hoc accounting and administrative assignment.
**Requirements**:
- Able to work on weekends and public holidays
- Preferred but not compulsory - Diploma, Bachelors Degree or higher, in any fields
- Required language(s): English, Bahasa Malaysia and Mandarin is an added advantage
- Fresh graduation are welcome, training provided.
- Good verbal and written communication skills
- Knowledge of Microsoft Excel, Word and PowerPoint is required.
- Team player with ability to work independently and work as a team.
- Highly organized.
- Service and results oriented.
- Energetic, creative, and supportive work environment
- Meticulous and capable of working under pressure.
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