Customer Service Operations

This role involves delivering exceptional customer service, handling inquiries efficiently, and working in a supportive team environment with flexible hours.Job ResponsibilitiesEnsure customers' requests are attended to and responded to in a timely manner, providing first call resolution and excellent customer service.Handle customer calls, complaints, and...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

【Job Description】 Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

Fully responsible for the branches daily operation includes opening & closing of outlet, sales, cleanliness & safety in accordance to Standard Operating Procedure (SOP). - Entertain walk in and online customers. - Offer a consistently good memorable customer service experience. - Achieve and meet the sales target set by Head Quarter (HQ) - Plan among the...

**DESCRIPTIONS** - Arrange import and export operation and documentation - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Have a good liaise with Shipping companies - Daily co-ordination of operation and customer booking - Manage Documentation and Customer Services Dept - Familiar with shipping...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

About Us">At Maxim E-hailing Service, we are committed to providing convenient, reliable, and safe transportation and delivery solutions to our customers in Malaysia.">Job Description">The successful candidate will be responsible for building a financially sustainable business while providing first-rate customer service in Johor Bahru. They will translate...

Coordinator responsible for day to day operation matter, follow up with existing customer for new order, keeping of booking status, attending to incoming enquiries from existing / potential new customers. Unify Shipping Services Sdn Bhd (UniShip) was established in 2016 to assist companies in optimizing their logistic requirements and to reduce total...

Director of Sales OperationsDrive sales strategy execution across the direct sales team to promote Credit Cards & Aeon Member Plus Card products.Supervise the direct sales team to achieve key initiatives, marketing strategies, and campaigns.Ensure regions remain profitable by meeting direct sales targets.Recruit and participate in staff recruitment processes...

**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

**Requirements**: - Diploma in relevant discipline - Min. 3 years of experience in 3PL / Freight Forwarding / Logistics industry - Proven knowledge of ocean freight shipment documentation & processes - Experience in inventory management - Knowledge in SAP order processing **Responsibilities**: - Strong in operations and customer service related industry -...

The trucking officer is to assist in daily operation of transport service as requested by customer. - Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. - The trucking officer must work closely with operation team in...

The trucking officer is to assist in daily operation of transport service as requested by customer. - Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. - The trucking officer must work closely with operation team in...

Join us as a Customer Sales Development Specialist and contribute to our success story.ResponsibilitiesTo sell/promote Credit Cards & Aeon Member Plus Card product.To identify opportunities and implement strategies to develop new sales.To ensure a high standard of customer service in line with the company's quality and standards.To adhere to all related...

Manage shipments with customers and vendors, eg. shipping lines, airlines etc. Maintain good relationships with both internal and external stakeholders. Handle all customers' enquiries timely and effectively. Ensure compliance with customer’s Standard Operating Procedures and all data are prepared correctly in the system. Coordinate with multiple parties...

Customer Service Acquisition must achieve goals to continuously generate new customers through attract parents to Idzmir Kids Hub brands and giving best information about our company service. Customer Service Acquisition is a process of **i) gaining new customer and converting leads to customer by make purchases from Idzmir Kids Hub** and **ii) providing...