Customer Service Officer(Fresh Grads Are Welcome)

1 week ago


Simpang Ampat, Malaysia YCH DISTRIPARK SDN.BHD Full time

Generating appointment booking report and ageing report.
- Check for Console Report.
- Tally check for console orders against report generated and console the orders accordingly.
- Call customer for delivery appointment.
- Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
- Coordinate with Transport Department on the timing of delivery.
- Follow up with Transport Department on the status of delivery.
- Handling customers complaint and escalations.
- Updating and send weekly Report to Finance for Billing.
- Prepare documentation for delivery to FTZ areas.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary
- Performance bonus

Ability to commute/relocate:

- Bukit Minyak: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected salary?



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