Customer Service Officer

4 weeks ago


Simpang Ampat, Malaysia YCH DISTRIPARK SDN.BHD Full time

1. Generating appointment booking report and ageing report.
- 2. Check for Console Report.
- 3. Tally check for console orders against report generated and console the orders accordingly.
- 4. Call customer for delivery appointment.
- 5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
- 7. Coordinate with Transport Department on the timing of delivery.
- 8. Follow up with Transport Department on the status of delivery.
- 9. Handling customers complaint and escalations.
- 11. Updating and send weekly Report to Finance for Billing.
- 12. Prepare documentation for delivery to FTZ areas.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary
- Performance bonus



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