![YCH DISTRIPARK SDN.BHD](https://media.trabajo.org/img/noimg.jpg)
Customer Service Officer
4 weeks ago
1. Generating appointment booking report and ageing report.
- 2. Check for Console Report.
- 3. Tally check for console orders against report generated and console the orders accordingly.
- 4. Call customer for delivery appointment.
- 5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
- 7. Coordinate with Transport Department on the timing of delivery.
- 8. Follow up with Transport Department on the status of delivery.
- 9. Handling customers complaint and escalations.
- 11. Updating and send weekly Report to Finance for Billing.
- 12. Prepare documentation for delivery to FTZ areas.
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- 13th month salary
- Performance bonus
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