![MINDE Group](https://media.trabajo.org/img/noimg.jpg)
Customer Support Representative
3 weeks ago
Job description:
- Communicate with customers and understand their needs.
- Create and manage customers account.
- Work collaboratively with internal and external stakeholders to provide customers with quality services
- Manage customer database and prepare costing / analysis reports
- Manage customer complaints, provide appropriate solutions and follow-up to ensure resolution.
- Support office administration and other tasks as assigned by the supervisor.
Job requirements:
- At least an Advanced/Higher/Graduate Degree in any field.
- Experienced, 3 years and above in relevant positions.
- Have good Initiative, analytical and negotiation skills.
- Willing to take on more tasks/responsibilities when the business requires
- Disciplined, hardworking and able to perform under pressure
- Possess own transport
- Willing to travel
Pay: RM4,000.00 - RM5,000.00 per month
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