IT Technical Support
8 months ago
Friendly, independently, fast, effective, and knowledgeable technical assistance to all employees across multiple departments.
- Technical troubleshooting for Windows, basic network, desktop and laptop hardware troubleshooting, Photostat machine, Printer driver installation and troubleshooting, knowledge in MAC OS is added advantage.
- Hardware configuration for Laptop, Desktop, RAM installation, Printer, Scanner, Telco router, network equipment as AP router and modem, CCTV.
- Help setup and support the IT needs of events when needed.
- Communication skills required in Mandarin and English, Malay and additional language is added advantage.
**Responsibilities**
- Setting up accounts for new users
- Installing and configuring computer hardware, software, systems, networks, photostat machine and printers.
- Repairing and replacing equipment as necessary.
- Scheduled maintenance for users laptop and desktop by quarterly.
- Take part in testing in new technology services and processes with feedback.
- Basic network troubleshooting including physical cable connection to internet router switches and any other devices.
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