Officer, Customer Service

2 weeks ago


Sentul, Malaysia Tan Chong Group Full time

**Requirements**:

- Able to work independently with a positive character and willing to take up new challenges
- Good command and written in English and Bahasa Malaysia
- The ability to speak in Mandarin will be an advantage
- Computer literate
- Minimum 1-2 years of experience in telemarketing or sales are encouraged

**Responsibility**:

- Contact existing and new customers to remind about motor insurance renewal and upsell products
- Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign
- Prepare quotation, explain benefits, and persuade potential customers to purchase insurance renewal and/or new market business
- Keep records of calls and sales and record useful information/feedback for quality control
- Go the "extra mile" to meet month-by-month sales targets and facilitate future sales

**Job Type**: Permanent

**Salary**: RM2,000.00 - RM3,000.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Jalan Ipoh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- telemarketing: 1 year (preferred)
- Sales: 1 year (preferred)



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