Customer Relationship Executive
6 months ago
As a Customer Relationship Executive, your primary objective is to drive our organization's commitment to providing exceptional 7-star service and solutions throughout the entire customer journey. We are seeking an innovative individual who can think outside the box and elevate the customer experience at Hiredly from great to excellent.
**Key Responsibilities**:
- Prioritize establishing high-quality engagement with employers through proactive callouts, including daily touchpoints (low response rates, guide them on effectively utilizing Hiredly's dashboard, gathering their feedback) and proactive low-response calls, to ensure strong relationships and customer satisfaction.
- Provide valuable industry and market insights to address niche positions, analyze and understand customers' challenges, and propose compelling solutions.
- Foster strategic collaboration with other departments to enhance the overall customer experience and deliver seamless service.
- Work closely with Inside Sales and Strategic Account team for any employers enquiries.
- Minimum of 1 year of experience in Customer Service (Fresh graduates are welcome to apply).
- Self-motivated with the ability to work independently under mínimal supervision, demonstrating strong productivity and time management skills.
- Diploma/Degree in any field.
- Polite and patient with excellent client-handling skills, ensuring a positive customer experience at all times.
- Proactive in assisting and supporting colleagues, displaying a willingness to go the extra mile.
- Confident in expressing opinions and providing valuable recommendations to contribute to the team's growth and improvement.
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Customer Relationship Executive
6 months ago
Kuala Lumpur, Malaysia The Elite Elevators SDN BHD Full timeWe are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical...
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Customer Relationships Manager
5 months ago
Kuala Lumpur, Malaysia Platinum Victory Full timeThe Customer Relationships Manager is responsible for building good relationship with customers, to execute marketing strategies, create and implement digital campaigns and secure and/or coordinate events for the Food & Beverages outlets. **Responsibilities**: - Acquires and builds strong relationships and network with new, existing or regular customers. -...
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Customer Relationship Management Executive
5 months ago
Kuala Lumpur, Malaysia Bright Alliance Sdn Bhd Full time**Role & Responsibilities;** Assist to effectively manage customer relationships and in developing and executing strategies that improve customer engagement and retention, increase sales, and enhance the overall customer experience. **Job scope;** - Assist in developing and executing the overall CRM strategy for the company.Yearly planning. - **Data...
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Customer Relationship Manager
6 months ago
Kuala Lumpur, Malaysia 3D4Kids Pte Ltd Full time3D4Kids Pte. Ltd., a global edutech company, is seeking a Customer Relationship Manager to join our Global Market Growth team! In the role of Customer Relationship Manager, you are responsible to seek new relationship with potential operators or stake holders in kindergarten or primary school education. We provide a total digitalization solution for...
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Customer Relationship Executive
5 months ago
Kuala Lumpur, Malaysia DMS Global Full time**Job purpose** **Duties and responsibilities** Below are the job responsibilities for the account manager, however, the job is not solely limited to the below - Manage a portfolio of accounts - Develop positive relationship with clients - Resolve conflicts and provide solutions to clients in a timely manner - Build and nurture long-term relationships with...
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Customer Relationship
5 months ago
Kuala Lumpur, Malaysia Finmon Enterprise Full time**Job Vacancy: Customer Relationship** No experience required, as on-the-job training will be provided. Join our team today! Working Hours: - Monday to Friday, from 9:30 am to 6:30 pm Office Location: - KL Eco City (Walking distance to LRT/KTM Abdullah Hukum, Mid Valley & The Gardens Mall) Job Description and Key Responsibilities: - Handling customer...
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Customer Relationship Manager
7 months ago
Kuala Lumpur, Malaysia Tanuki Solutions Sdn Bhd Full timeCustomer Relationship Management: Build and nurture relationships with new and existing customers, understanding their requirements, and proactively addressing their needs. - Customer Acquisition: Identify and target potential customers through various channels, such as referrals, networking, or market research, and develop strategies to acquire new...
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Executive, Customer Relationship
5 months ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeExecutive, Customer Relationship - Contact Centre **If you are looking to excel and make a difference, take a closer look at us...** - Attend incoming calls and respond to customer's queries and requests in a courteous and professional manner, provide appropriate solutions and alternatives - Providing high quality service to achieve customer satisfaction by...
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Customer Success Associate
6 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**VERY URGENT!**_ **Key Responsibilities**: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to...
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Executive, Customer Relationship Management
6 months ago
Kuala Lumpur, Malaysia PPB Property Development Sdn Bhd Full time**JOB DESCRIPTION** - Work closely with Marketing & Promotion Department to develop loyalty app program event calendar, executing campaigns, events and communications strategies to increase member acquisition (loyalty app downloads & retention). - Work closely with internal cross-functional teams such as Marketing Communications, Customer Service Officers,...
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Operations Executive
5 months ago
Kuala Lumpur, Malaysia Carleton Executive Search Full timeThe Operation Executive will assist with both Warehouse and related customer service. **Qualifications/Experience**: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. **Job Requirements**: - Meticulous and detailed...
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Operations Executive
5 months ago
Kuala Lumpur, Malaysia Carleton Executive Search Full time**OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...
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Customer Success Associate
6 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**VERY URGENT!**_ **Key Responsibilities**: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to...
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Customer Relationship Financial Advisor
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full timeRetail Relationship Manager Position OverviewOxydata Software is seeking a skilled and experienced professional to fill the position of Retail Relationship Manager. In this role, you will be responsible for building and maintaining strong relationships with customers, providing them with expert financial planning advice and guidance.Key...
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Relationship Manager
5 months ago
Kuala Lumpur, Malaysia Hr Plug-In Consultancy Full timeJob Description: Sales Planning & Activities - Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads - Actively participate and collaborate with other sales personnel at PBC/branch/region on sales activities/campaigns for customer acquisition and retention - Prepare and provide investment &...
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Hotel Account Executive
7 months ago
Kuala Lumpur, Malaysia Tribeca Serviced Hotel Full time**Job Overview** The job description of a Hotel Account Executive typically involves a combination of sales, relationship management, and administrative responsibilities. The primary goal is to generate revenue by attracting and retaining clients, often within the hospitality industry. Below is a general outline of the key responsibilities and...
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Operation Executive
5 months ago
Kuala Lumpur, Malaysia Carleton Executive Search Full timeThe Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...
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Customer Service- Tenant Relationship
6 months ago
Kuala Lumpur, Malaysia Inndeavor Full time**Key responsibilities**: - Create Tenancy Agreements: Draft, review, and execute tenancy agreements in compliance with legal requirements and company policies. Ensure accuracy and completeness of all lease documentation. - Rental Collections from Tenants: Oversee the timely and accurate collection of rental payments from tenants. Implement and manage...
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Relationship Manager
6 months ago
Kuala Lumpur, Malaysia Affin Bank Full timeRelationship Manager **Create the future with Affin! You too can make a difference.** We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference. Assist Head of Department in credit...
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Relationship Manager
5 months ago
Kuala Lumpur, Malaysia Affin Bank Full timeRelationship Manager **Create the future with Affin! You too can make a difference.** We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference. JOB PURPOSE - Assist Head of...