Customer Success Associate

**Sutherland **serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel. If you are a **Customer Success...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

Associate Customer Success Manager (Cantonese/Mandarin) **What We Do** LSEG is a leading global financial markets infrastructure and data provider that operates connected businesses to serve customers across the entire financial markets value chain. With capabilities in data, indices and analytics, capital formation, trade execution, clearing and risk...

Associate Customer Success Manager (Japanese) We are growing our team in Kuala Lumpur and looking for hardworking individuals with client-facing experience. As the Associate Customer Success Manager, you will be fostering intimate relationships and being a trusted advisor to our customers. This role focuses primarily on driving the value creation and...

**Company Information**: Founded in 2015, GaiGai is one of the largest and fastest-growing offline dating agencies in Singapore. With an extensive database of quality clientele, experienced dating practitioners, modern matching technology and a dedicated events team, GaiGai aims to create meaningful connections for singles from all walks of life. GaiGai also...

: **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with...

What We Do LSEG is a leading global financial markets infrastructure and data provider that operates connected businesses to serve customers across the entire financial markets value chain. With capabilities in data, indices and analytics, capital formation, trade execution, clearing and risk management, we operate at the heart of the world’s financial...

**What We Do** LSEG is a leading global financial markets infrastructure and data provider that operates connected businesses to serve customers across the entire financial markets value chain. With capabilities in data, indices and analytics, capital formation, trade execution, clearing and risk management, we operate at the heart of the world's financial...

The Associate Manager of Renewals Sales is responsible for building, managing and leading a team of Renewals Sales Representatives within a regional business segment by overseeing all activities related to retention of customers on maintenance contracts, upsell opportunities and consistently meeting or exceeding renewal quotas. In addition, this leader...

We are growing our team in Kuala Lumpur and looking for hardworking individuals with client-facing experience. As the Associate Customer Success Manager, you will be fostering intimate relationships and being a trusted advisor to our customers. This role focuses primarily on driving the value creation and execution of the retention strategy to ensure...

The Customer Success Representative is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with...

We are growing our team in Kuala Lumpur and looking for hardworking individuals with client-facing experience. As the Associate Customer Success Manager, you will be fostering intimate relationships and being a trusted advisor to our customers. This role focuses primarily on driving the value creation and execution of the retention strategy to ensure...

The Customer Success Representative is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with...

Be the difference. If making a difference matters to you, then you matter to us. We are now looking for an Customer Success Associate Director. You will act as a strategic partner to our TeamMate customers. You will be proactive in ensuring product adoption, building customer relationships, soliciting customer feedback, and analyzing patterns of successful...

**Roles and Responsibilities** - Manage a team of Customer Success Associates and Consultants and a portfolio of clients/accounts assigned to them. - After the implementation of product is completed for a client and they are “live” on the platform, coordinate with the Implementation team to ensure a seamless handover with respect to the scope, clients’...

_**VERY URGENT!**_ **Key Responsibilities**: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to...

**Responsibilities** - Effectively manages renewal of all contracts in assigned territory to protect and grow Veeam maintenance revenue, as well as upsell and cross sell - Ensures customer success and goes above and beyond to ensure customer retention and satisfaction - Proactively monitors the funnel of expiring agreements, executes actions in timely manner...

The Customer Success Representative is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with...

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

We are looking for a General Associate to join us on our mission to create upward mobility for Malaysian youth. Depending on experience, the role we may offer is an Associate or a Senior Associate role. The RYSE team is happy to coach and train Associates who have had little working experience. Instead of qualifications, we need someone who shares our...