SAP Service Desk Operations

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

**We help the world run better** **ABOUT THE TEAM** SAP Customer Delivery Engagement (CDE) is part of SAP Enterprise Cloud Services (ECS) and delivers fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP’s RISE, PaaS and SaaS cloud and on-premise customers. We manage a variety of customer engagements in HANA...

Business process outsourcing (BPO) business related to SAP Operation Delivery manager Basic Project Management and expert in Project Transitions Team Management skill Execution and project management for JMNC Service desk / AMS account Manage the transition project in collaborating with client HQ in Japan and establish SOP Quality assurance of service...

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

**We help the world run better** **PURPOSE AND OBJECTIVES** Within SAP Solution Delivery Center, we are looking for an experienced Business Process Consultant with deep and proven experience in delivering successful E2E Customer Centric projects preferably in the area of Manufacturing industries. **EXPECTATIONS AND TASKS** As a Business Process Consultant,...

**We help the world run better** **TEAM** We are looking for a Digital Supply Chain Solution Advisor (Presales) to join the SEA Customer Solution Advisor Team. This team has been formed out of the need to engage deeply with our customers, partners, and field sales - focusing on driving innovation, and through the end-to-end processes in the field of...

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

_This person will need to know how to set up the customer service centre as he/she will need to set up in another region in the near future. _ - ITIL and ITSM tools is a must!_ - Working mode: Onsite_ **Roles and Responsibilities**: - **Leadership and Management**: Lead, mentor, and manage the service desk team, fostering a positive and productive work...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region Job Title: Service Desk Analyst **Job Description**: - About Dentsu - Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1,...

About DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality...

**Company Description** At NEXTDC we have been building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. We are establishing a new data centre in KL, meeting...

**Responsibilities** - Investigate and resolve SAP-related incidents reported through the Service Desk in a timely and efficient manner. - Provide first-level support for SAP tickets, ensuring that issues are accurately diagnosed and resolved. - Assist end-users with SAP-related queries, guiding them through issue resolution and providing training as...

**We help the world run better** **About Customer Success Service Academy** SAP Customer Success Service’s team supports our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality...

**Position: IT Support - L1 Service Desk** **Required**: - 1 - 2 years of experience in supporting enterprise technologies or equivalent - Customer service experience - intermediate knowledge skills of L1 service desk support/ L1 Technical Support - Microsoft Office Apps, Snow ticketing tools - Education Level - Diploma or higher or equivalent experience -...

**We help the world run better** **Key Areas of Responsibility and Tasks**: The Market Unit (MU) Commercial Business Partner (CBP) participates in advanced Deal Support activities within Commercial Finance. Acting as a Steward, Business Partner and Transformation Agent, this role includes all core activities that are performed to meet Deal Support...

Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience in IT service management, including service desk and NOC operations, with at least X years in a management or supervisory role. - Strong knowledge of ITIL processes, incident management, and IT service delivery best practices. - Experience in managing and...

**We are a fast growing company that aims to help you with all in job finding matching to your skills.**: - **Bachelor’s degree in Computer Science, Information Technology, or a related field.**: - **Proven experience in IT service management, including service desk and NOC operations, with at least X years in a management or supervisory role.**: -...

**Responsibilities**: - Managing, prioritizing, and documenting incoming requests from staff and students and service desk, plan to extend the helpdesk system with contextual integrations when are required. - Provides technical support for both software and hardware within agreed Service Level Agreements (SLA) and streamlines service desk management...

Job Title: IT Service Desk Analyst **Job Type**: 12 Months, Extendable Job Location: Kuala Lumpur **Job Description**: Responsible for the execution and delivery of IT Helpdesk services, project delivery and end user service excellence. Ensure reported cases are properly closed and meet the SLA between IT and business. Attend tickets on ID/Access...

Kuala Lumpur, Malaysia - Tech Hiring - 3065082 **Job Description**: **Service Desk Support L1** Key skills required for the job are: SD - Service Desk Support-L1, (mandatory) - As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. -...