SAP Service Desk Operations

We empower our customers to thrive in today's fast-paced digital economy. At SAP SE, we believe in the power of collaboration, shared passion, and innovative thinking to make the world a better place.The Services Engagement Expert plays a crucial role in our team, working closely with customers under long-term post-sales engagements. These engagements...

**We help the world run better** **ABOUT THE TEAM** SAP Customer Delivery Engagement (CDE) is part of SAP Enterprise Cloud Services (ECS) and delivers fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP’s RISE, PaaS and SaaS cloud and on-premise customers. We manage a variety of customer engagements in HANA...

The successful candidate will have a proven track record of managing high-performing service desk teams in a fast-paced environment.You will be responsible for overseeing day-to-day service desk operations, including timely resolution of incidents, service requests, and escalations.Key Qualifications:Bachelor's degree in Computer Science, Information...

We strive to empower our customers to excel in today's fast-paced digital economy. As a leading provider of enterprise application software, SAP SE promotes a culture of collaboration, shared passion, and innovation to make the world a better place.The Services Engagement Expert plays a vital role in our team, collaborating closely with customers under...

We enable our customers to succeed in today's fast-paced digital landscape. As a global leader in enterprise application software, SAP SE fosters a culture of collaboration, shared passion, and innovation to make the world a better place.The Services Engagement Expert plays a pivotal role in our team, collaborating closely with customers under long-term...

**Responsibilities**: **Do you have what it takes to join us?** **Job Purpose** **Key Accountabilities** **1) Financials** Adhere to PETRONAS Digital's operational standards and guidelines by practicing cost transparency, accurate charging and timely reporting to maintain good financial health for the department. **2) Incident and Request Management** -...

Job Title: Business Processes Senior ConsultantJob Summary:We are seeking a highly experienced Business Processes Senior Consultant to join our SAP Adoption Services Center. The successful candidate will work on delivering successful end-to-end customer-centric projects in the area of Warehouse Management/Extended Warehouse Management (EWM).About the...

Job SummaryWe are seeking a Senior SAP Consultant with expertise in Financial Processes to join our team in Malaysia, Philippines, or Thailand. As a key member of our S/4 HANA Finance practice for Asia region, you will work closely with customers and internal colleagues to deliver premium engagement services.Your primary responsibilities will...

SAP SE is a leading provider of enterprise software solutions. Our technology consulting services help organizations leverage our products to drive digital transformation and improve business outcomes.The role of the Technology Consultant involves delivering quality tasks and deliverables on time and within budget. As a member of the Adoption Service Center...

We are looking for a dynamic, energetic individual who would be able to work in an IT Service Desk environment within our Managed Services Department. Within the department, you will be working closely with 3 functional individual/ team (Resolver Group) which are the Service Desk Analyst (Level 1), Service Desk Onsite Engineer (Level 2), 3rd Party/Vendor...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region Job Title: Service Desk Analyst **Job Description**: - About Dentsu - Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1,...

Job Title: SAP S/4HANA Cloud ConsultantJob Summary:We are seeking a highly skilled SAP S/4HANA Cloud Consultant to join our team. In this role, you will work closely with our customers to implement and configure SAP S/4HANA Cloud solutions.Your Responsibilities:Implementation and configuration of SAP S/4HANA Cloud solutionsProvide expert guidance and support...

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

We are seeking an experienced Service Desk Support Specialist to join our team at the Regional Hub / Shared Services Centre in Kuala Lumpur. In this role, you will provide first-level technical support to end-users and ensure the smooth operation of IT services.About The RoleThis position involves troubleshooting hardware and software issues, managing...

We are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations. This role demands strong leadership, customer service...

**Position: IT Support - L1 Service Desk** **Required**: - 1 - 2 years of experience in supporting enterprise technologies or equivalent - Customer service experience - intermediate knowledge skills of L1 service desk support/ L1 Technical Support - Microsoft Office Apps, Snow ticketing tools - Education Level - Diploma or higher or equivalent experience -...

SAP SE is a leading provider of enterprise software solutions, dedicated to empowering businesses to achieve their full potential. As a Business Processes Senior Consultant, you will be responsible for delivering high-quality services to our manufacturing industries customers, focusing on Warehouse Management and Extended Warehouse Management.Your Key...

We are seeking a seasoned IT professional to lead our IT Service Desk team. As the ideal candidate, you will be responsible for driving high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations.This role demands strong leadership, customer service orientation, and technical knowledge to...

The Front Desk Operations Specialist role at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur is a challenging and rewarding opportunity to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring that our guests have a positive experience.Responsibilities include:Coordinating...

**Position Overview**: **Key Responsibilities**: - Provides front-line, supervision to a Service Desk team. - Within defined operational guidelines, completes technical and administrative tasks. - Ensures compliance with established Service Desk and company standards, policies and procedures. - Assigns tasks and verifies accuracy of work, establishes...