Front Desk Operations Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur Full time

The Front Desk Operations Specialist role at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur is a challenging and rewarding opportunity to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring that our guests have a positive experience.

Responsibilities include:

  • Coordinating with various departments to meet guest requests
  • Providing assistance with food and beverage services
  • Maintaining high standards of hospitality service

Qualifications include:

  • Customer Service and Hospitality skills
  • Strong verbal and written communication skills
  • Experience in Food & Beverage services

We offer: A supportive work environment, opportunities for career growth, and a competitive salary package.



  • Kuala Lumpur, Kuala Lumpur, Malaysia COBNB SDN. BHD. Full time

    Customer Service ProfessionalWe are seeking a customer-focused and results-driven Front Office Manager to join our team at COBNB SDN. BHD.About the PositionDeliver exceptional customer experiences, managing guest concerns, complaints, and special requests in a professional and timely manner.Lead and supervise the front office team, overseeing front desk...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    We are seeking a skilled Front Office Manager to join our team at Hyatt Hotels Corporation. In this critical role, you will be responsible for leading the front office team and ensuring that all aspects of front desk operations run smoothly.Key Job FunctionsThe successful candidate will be responsible for:Managing the front office team to deliver exceptional...


  • Kuala Lumpur, Kuala Lumpur, Malaysia COBNB SDN. BHD. Full time

    COBNB SDN. BHD. WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaFront Office ManagerSummary: Oversee front desk operations, manage guest concerns, supervise and train staff, handle scheduling, perform ad-hoc tasks, and attend weekly management meetings.ResponsibilitiesPerform any ad-hoc responsibilities assigned by superiors.Ensure that all...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    As a key member of the Hyatt Hotels Corporation team, you will play a vital role in ensuring seamless front desk operations and delivering exceptional guest experiences.About This RoleThis leadership position involves overseeing the entire front office operation, managing the front desk team, and handling resident inquiries, complaints, and special requests...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    We are seeking an experienced Service Desk Support Specialist to join our team at the Regional Hub / Shared Services Centre in Kuala Lumpur. In this role, you will provide first-level technical support to end-users and ensure the smooth operation of IT services.About The RoleThis position involves troubleshooting hardware and software issues, managing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.SummaryYou will be responsible for overseeing all front desk operations ensuring exceptional guest and resident experiences. This role includes managing the front office team, handling resident inquiries, complaints and special requests efficiently,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia COBNB SDN. BHD. Full time

    Job DescriptionCOBNB SDN. BHD. is a leading hospitality company seeking a skilled Front Office Manager to oversee front desk operations.About the RoleWe are looking for a highly organized and detail-oriented individual to manage guest requests, complaints, and special requests.The successful candidate will lead and supervise the front office team, ensuring...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full time

    The successful candidate will have a proven track record of managing high-performing service desk teams in a fast-paced environment.You will be responsible for overseeing day-to-day service desk operations, including timely resolution of incidents, service requests, and escalations.Key Qualifications:Bachelor's degree in Computer Science, Information...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time

    Japanese Speaking Service Desk SpecialistWorking within a busy Service Desk, the Service Desk Specialist is responsible for calls handling, 1st Level Diagnosis and Support, following and driving the progress from the case opening to its closure.Answer all incoming calls (within 5 rings) or external/internal customer emails reporting a support issue or...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full time

    This role requires a highly motivated and results-driven individual who can think strategically, lead effectively, and drive business outcomes.Job Responsibilities:Develop and implement strategic plans to improve service desk operations, enhance customer satisfaction, and drive business growth.Lead the development and implementation of process improvements...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full time

    Getronics Federal Territory of Kuala Lumpur, MalaysiaService Desk Team ManagerWe are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full time

    We are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations. This role demands strong leadership, customer service...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    BID Operations is seeking a highly organized and detail-oriented Sales Operations Associate to join our team.Key Responsibilities:Documentation Management:Manage and organize sales-related documents, ensuring they are easily accessible and stored correctly.Implement checklists and standard operating procedures to maintain operational efficiency.Regularly...


  • Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

    Job Description:We are seeking a highly skilled individual to join our team as a Trade Operations Manager. The successful candidate will be responsible for managing deals, resolving issues under tight deadlines, and providing dedicated support to the trading desks.The ideal candidate will have excellent communication skills, the ability to work...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    Company Overview:Hyatt Hotels Corporation is a renowned hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence has earned us a reputation as one of the world's leading hotel chains.Job Description:We are seeking a highly skilled Duty Manager to join our team at Grand Hyatt Kuala Lumpur. As a key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time

    Service Desk Specialist Job SummaryWe are seeking a highly motivated and experienced Service Desk Specialist to join our team at MindPec Solutions. As a key member of our Service Desk, you will be responsible for providing top-notch customer service and technical support to our clients.Key AccountabilitiesInitial Contact: Respond to all incoming calls and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    Job Summary:We're seeking a highly skilled Duty Manager to join our team at Grand Hyatt Kuala Lumpur. As a key member of our Front Office team, you'll be responsible for assisting the Front Office Manager/Assistant Front Office Manager in managing the day-to-day operation of the Front Desk.Key Responsibilities:Assist the Front Office Manager/Assistant Front...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full time

    We are seeking an experienced and proactive IT Service Desk Team Leader to manage and lead our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations.Key Responsibilities:Manage a small to medium-sized team to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...