Vip Personal Shopper

3 months ago


Kuala Lumpur, Malaysia Pasona Malaysia Full time

**Job ID**

**22637**

**Position Title**
- VIP Personal Shopper

**Industry**
- Consumer Products/FMCG
- ・VIP customers are warmly welcomed upon their visit to the department store. A dedicated representative accompanies them, providing assistance with shopping, explaining products, and offering necessary support.
- Private Shopping Services:

- ・VIP customers receive a personalized shopping experience with the assistance of exclusive stylists or advisors. They are supported in choosing products and coordinating fashion selections.
- Event Invitations:

- ・VIP customers receive invitations to special events and previews held at the department store, ensuring priority access and exclusive benefits. This creates an exclusive experience for VIP customers.
- ・Special Discounts and Perks:

- Exclusive discounts, gifts, and membership perks are extended to VIP customers, fostering loyalty and encouraging repeat business.
- ・Customized Responses to Special Needs:

- Swift and effective responses to the special needs and requests of VIP customers, including arrangements for
- custom orders and individualized services.
- ・Feedback Collection:

- Actively collect feedback from VIP customers to enhance services and incorporate new suggestions. Valuing the voice of VIP customers is crucial for maintaining the quality of the customer experience.
- ・Privacy and Confidentiality Protection:

- Handle information and requests from VIP customers with utmost care, ensuring privacy and confidentiality. Building a trustful relationship is a key element.

**Salary**
- 5000~5500 (RM)

**Location**
- Kuala Lumpur

**Requirements**:

- Actively engaging with VIP clients, providing in-depth product knowledge, and staying updated on trends and services. Your role is integral in fostering a client-centric mindset within the store, ensuring exceptional customer service delivery.
- With a minimum of 2 years of experience in luxury retail, a self-motivated and energetic individual, you are both structured and approachable, capable of multitasking and prioritizing tasks.


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