Vip Account Manager

Job Description Assists the Senior Manager in developing standards, policies and procedures for the accomplishment of department objectives. Maintains policies and procedures that ensure guest complimentaries are issued in accordance with the casino’s guidelines and system of internal controls. Supports the regional VP of VIP Business Development in...

_**Functional Job Responsibilities **_ - Assists the Senior Manager in developing standards, policies and procedures for the accomplishment of department objectives. Maintains policies and procedures that ensure guest complimentaries are issued in accordance with the casino’s guidelines and system of internal controls. - Supports the regional VP of VIP...

Job Description Identify good and regular customers and providing a high standard of customer service in order to generate repeated visits by customer. Establish a warm rapport and willingness to listen and act with a smile and positive attitude at all times with customers. Anticipating customers’ needs and problems for all VIP floor levels in Resort and...

**About BingX** - One of the head cryptocurrency exchanges! - An international digital service financial institution with branch offices in North America, Canada, the EU & Singapore. - One of the top 10 cryptocurrency trading platforms! - A crypto social trading exchange that offers spot, derivatives and copy trading services to more than 100 countries...

**Job no**: 520732 **Brand**: FCM **Work type**: Full time **Location**: Singapore, Kuala Lumpur, Malaysia **Categories**: Corporate & Group Travel FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and...

Responsible for the development and management of VIPs (retail/walk-in customers, VIP customers); - Responsible for lost VIP management; - Responsible for statistics and analysis of VIP’s data; - Responsible for the planning and promoting VIP market activities; - Responsible for APP membership marketing; - Responsible for statistics and analysis of retail...

Job Purpose Ensure that Accounts Payable and GL accounting processes are in line with established accounting systems, policies andprocedures, conforms to International Financial Reporting Standards (IFRS) and in full compliance with Malaysian Financial Reporting Standards (MFRS). Active involvement in the timely delivery of company financial reports,...

**Job Requirement**: - Minimum SPM or Diploma in Tourism Management - Minimum 2 years successful track record at a managerial level - Excellent communications skill for both written and verbal. Multiple language skills are preferred - Able to work under pressure - Self-starter, results oriented and also a team player - Pleasant personality with good...

**Basic Function** To manage and ensure effective Front Office operation on administration, staff matters and operational activities during his/her shift of duty. **Responsibility and Authority** - Ensure that the pre check-in procedure is effectively carried out based on the set standard. That includes: - Rooms for leisure groups are blocked 2 days in...

The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. - Assist, help and supervise the Guest Service Assistants, Cashiers, Concierge including those of Limousine Services and Valet Services. - Ensure there is a healthy and...

**DUTIES AND RESPONSIBILITIES** - Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s. - Assists in VIP’s arrival & departure. - Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. - Checks on registration...

1. Able to handle requests and complaints from the guests when the absence of Department Head. 2. Handle matters related to proper billings and investigate on complaints. 3. During heavy check in and check out, greet guests who may be waiting, offering assistance to avoid delays. 4. Must be thoroughly familiar with the Hotel’s policies and procedures in...

**DUTY MANAGER DUTIES AND RESPONSIBILITIES**: - Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s. - Assists in VIP’s arrival departure in absence of guest relation officers. - Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly...

**RESPONSIBILITIES**: To ensure front office team deliver the hotel standard and provide exceptional guest service at all times. - Greets the VIP guests of the hotel. As directed by the Rooms Manager, performs. Ensuring hotel guest are registered in accordance with front office policies and procedures. - To ensure front office team are aware of current...

Assist the Front Office Manager / Assistant Front Office Manager in the day-to-day operation of the hotel in maintaining all standards of guest service - Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all...

Position: Japanese Guest Relation Manager Industry: Hospitality (5 Star Hotel) Location: Kuala Lumpur **Salary**: RM 5000 - RM 6000 (Depending on Experience) Are you a fun-to-go person? Do you enjoy interacting with individuals & the opportunities to know more about Japanese culture? If you are one of them, we are a reputable 5-Star Hotel, looking for an...

Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for VIPmovement in the...

**Job Summary**: We are seeking a highly motivated and experienced Hospitality Executive to oversee the overall operations of our upscale non-halal Chinese buffet establishment for a multinational corporation. This role will be responsible for managing the daily front-of-house operations, ensuring exceptional guest experiences, and providing personalized...

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: - Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement. - Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for...

**Job description** Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for...