Service Desk Support

**Responsibilities**: - Provide proactive and reactive support to Authorized Users. - Manage user Incidents and Service Requests related to Services. - Operate the Service Desk in a secure environment within the Supplier’s facilities. - Offer onboarding and refresher training to maintain staff skills and competencies. - Maintain a knowledge database for...

**工作职责：** - 为授权用户提供主动和被动支持。 - 管理与服务相关的用户事件和服务请求。 - 在供应商设施内，在安全环境中操作服务台。 - 提供入职培训和进修培训，以保持员工技能和能力。 - 维护服务台支持的知识识数据库 **Responsibilities**: - Provide proactive and...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication and leadership is key for this role. The Team Leader must be able to build and maintain strong relationships with your Team Members and the customer...

Pixlr is on the lookout for a dynamic individual who can seamlessly blend hospitality with administrative prowess. As our Front Desk Ambassador / Office Administrator, you'll set the tone for our organization, ensuring every guest feels welcomed and every task is handled efficiently. **The Job**: - **Front Desk Management**:Serve as the first point of...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

Responsibilities: - Welcoming and assisting patients in a friendly and professional manner - Respond to online (social media) queries, comments etc - To coordinate workflow by managing appointment schedules, follow ups and manage internal team’s monthly roster - Handles cash, sales, transactions and ensure accurate daily sales record - Handle...

The Network Service Delivery Manager (SDM) plays a critical role in a large-scale migration project aimed at standardizing network infrastructure for WAN connectivity across multiple sites in the APAC region, including Australia and New Zealand. This role is essential in ensuring the alignment of network devices with the client's standards, primarily...

Provide and display excellent customer service skills when attend to enquiries and complaint from tenant/walk in customer - Ensure the enquiries /problem solved within the timeframe and follow up with the customer - Responsible to put in report for all receive problems and submit the incident report to relevant parties - Maintain the cleanliness of the...

Provide and display excellent customer service skills when attend to enquiries and complaint from tenant/walk in customer - Ensure the enquiries /problem solved within the timeframe and follow up with the customer - Responsible to put in report for all receive problems and submit the incident report to relevant parties - Maintain the cleanliness of the...

**About Docquity** We are building and growing the Account Management team at **Docquity**. Docquity is Southeast Asia’s largest professional community of healthcare professionals. Our purpose is to build a trusted digital healthcare platform to elevate patient outcomes and, ultimately, build healthier lives. Docquity connects healthcare professionals...

Achieve monthly and yearly sales targets as assigned by the Superior. - Follow all the sales & operations processes and requirements according to the Company policies. - Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service. - Achieve high customer satisfaction to build long term relationships between the...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

**Job Summary**: Plan and conduct training to service center staff and call center staff, monitor and assess training effectiveness. Providing guidance and assistance to service center staff and call center staff for their daily operation. **Job Descriptions**: - Manage GKM platform (internal knowledge database) including write and post operation related...

**Job Summary: - Operations** The Assistant Store Manager / Shift Supervisor implements business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

**Job Purpose** A. Relationship management The claims analyst displays client service orientation and deals with claims related queries from requestors, ensuring that issues and solutions are communicated accordingly. B. Behavioral skills The claims analyst is a proactive individual who has good interpersonal and effective communication skills. They are...

**(Hybrid Working Arrangement)** **Job Purpose** A. Relationship management The claims analyst displays client service orientation and deals with claims related queries from requestors, ensuring that issues and solutions are communicated accordingly. B. Behavioral skills The claims analyst is a proactive individual who has good interpersonal and...

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person! The person must be able to work on weekends (Saturdays and/or Sundays). A brief job description of the role: - Interact with customers in person, on the phone and...

Position: Technician - Working hours: 8.30am - 6.30pm - Working days: Monday - Friday - Salary: Rm2500 - 2800 **Responsibilities**: - Responsible for the proper and efficient operations and maintenance of electrical, mechanical, air-conditioning, refrigeration, HVAC and other mechanical & electrical services. - Experiencing in Facilities Technician -...