Delivery Performance Manager

About the opportunity Our Regional Finance Team is seeking a highly motivated **Account Receivable Associate** to manage the end-to-end Accounts Receivable processes for MY, involving calculation, billing, monitoring balances, managing queries, report generation and analysis for multiple countries. To be successful in this role, you are required to be...

About the opportunity - Function as the BPO and country owner for the ones that they have been assigned to. - The bridge between the Central Ops X BPO X Local Ops. - To ensure the overall performance and operations are running smoothly in the BPOs. - To ensure the headcount in BPOs are intact and all hiring/replacements are happening on a timely manner. -...

About the opportunity - Build and maintain a continuous product roadmap by working with product teams at the regional and global level. Parallelly work with the various operations and business teams to understand business processes and explore how to solve problems that have never been solved before at this scale - Opportunity to lead service operations...

About the opportunity We’re currently looking for a **Specialist, Category Management (IT & Professional Services) (APAC)** to join our regional team (KL office based). The Specialist, Category Management (IT & Professional Services) (APAC), is responsible for overseeing all aspects of IT and Professional Services procurement within the region. This role...

Our client is a renowned global retailer. We are currently collaborating with them to identify a qualified HR Manager for a position based in Kuala Lumpur, Malaysia. **Responsibilities** As a HR Manager, you will provide commercial HR advice to the management team and stakeholders to facilitate and drive processes relating to talent acquisition,...

About the opportunity Foodpanda is looking for a highly motivated and experienced Regional CRM MarTech Manager, Marketing (APAC) to join our Regional CRM Martech Team. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! - Drive more relevant CRM messages to customers by surfacing...

Our client is a global travel retailer, distributor and duty free operator. We are currently collaborating with them to recruit for a Marketing Manager to join their duty free business in KL, Malaysia. **Responsibilities** As the Marketing Manager, you will - develop and maintain a seamless customer journey across all engagement touchpoints in alignment...

About the opportunity **Responsibilities**: **Planning & Execution** - Accountable for the sales planning exercises, owning and driving milestones with the respective cross-functional and partnerships teams - Design and set up sales metrics and sales models based on strategic objectives - Set up Salesforce SOP by evaluating existing booking practices and...

About the opportunity Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior - To...

About the opportunity We are looking for an **Account Specialist covering the industries of Financial Services & Insurance** to be based in **Bangsar South**. This role will be reporting to the **Head, Advertising & Partnerships**. At Advertising & Partnerships we are disrupting the online and offline advertising space by offering a full suite of high...

-Job description **Why join us?** **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the...

About the opportunity Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer experience through providing feedback on SOP, Process and agent behavior 2. To maintain...

**Company Description** “To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well...

**Job Posting: Affiliate Account Manager at Performance Marketing Limited (PML)** Performance Marketing Limited (PML), a boutique performance marketing agency, is seeking a dynamic Affiliate Account Manager to join our team. This role is crucial in maintaining the high quality and compliance of our pay-per-call division, as well as expanding our performance...

About the opportunity Day to day task: - Analyzing problems, deriving and communicating insights from large, complex sets of data with the assistance by Sr Manager - Work alongside the Customer Experience team on business projects - Transform big data sets into visualizations to help the team and business make the right data-informed decisions - Data...

Join the Worlds #1 Sports Nutrition brand! Glanbia Performance Nutrition’s purpose is to inspire people everywhere to achieve their performance goals! We are the world’s leading premium sports nutrition company with Optimum Nutrition, Isopure, SlimFast, BSN, Amazing Grass and Nutramino among the brands in the portfolio today. We have ambitious plans for...

**Role and Responsibilities** - Customer Relationship and Stakeholder Management: Maintaining positive relationships with business by Initiating important partnerships with internal and external stakeholders. - Service Management: Monitoring and managing IT Operations functions to ensure optimal service. They are also responsible for maintaining high...

**Job Title**: Service Delivery Manager **Location**: Kuala Lumpur, Malaysia **Company**: Ssquad Global Solutions **Experience**: 7+ Years **Position Summary**: **Key Responsibilities**: - Manage the end-to-end delivery of services to clients, ensuring adherence to SLAs and KPIs. - Develop and maintain strong relationships with key client...

About the opportunity We are looking for a highly analytical Business Finance Specialist (Data Analyst) to join our Regional team based in Singapore, overseeing the business in foodpanda APAC markets. **Responsibilities**: - Build strong relationships with internal stakeholders to understand business challenges and opportunities. - Recommend solutions...

About the opportunity We are seeking an entrepreneurial Category Coordinator who will be responsible for supporting selected categories within foodpanda’s pandamart team. He/She will assist the Category Managers to manage product content, ensure system accuracy, promotion setup and liaise with internal and external stakeholders. This role will be based...